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What next for Aviva and insurance’s greatest Dame?
Editor’s View: Emma Ann Hughes considers the remarkable turnaround of Aviva under Dame Amanda Blanc and asks what comes next for the insurer and its formidable group CEO.
House of Lords criticises the FCA, saying it ‘must go further’
The House of Lords Financial Services Regulation Committee has concluded its findings around the regulation of travel and home insurance policies in the UK, and said the regulator has “more to do” to address customer understanding and outcomes.
Penny Black’s Social Diary: Thomas Carroll’s ‘global’ domination
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Vehicle design must prioritise function over style
Allianz has said vehicle design must prioritise safety and functionality over style, after reports warned that the more digital vehicles become, the more competition there is for drivers’ attention.
Marrow progresses in ChatGPT race amid regulatory concerns
Firms need AI that can deal with regulatory concerns to succeed in the new “agent economy”, according to Marrow’s co-founder and CEO Tim Graham, as the platform completes its pre-seed round.
Markerstudy to axe 80 roles in latest simplification drive
Markerstudy is removing approximately 80 roles across the group as part of a business simplification programme and strategic shift, Insurance Post can reveal.
Artificial’s King encourages AI context-switching workers
Potential increased tokenisation costs will mean human workers who can context-switch with AI and be used at scale will become very important to the industry, says Artificial’s co-CEO David King.
Q&A: Nick Dinsdale, Peach
Nick Dinsdale, underwriting director at Peach, speaks to Insurance Post about the firm’s new hire, AI in underwriting and Peach’s growth plans.
Why the future of broking isn’t just about placing insurance
View from the top: Tom Danson, managing director of corporate and health & employee benefits at Brown & Brown, argues that brokers must move beyond insurance product silos and build their advice around how businesses actually experience risk.
Headcount cuts cost insurance its human headspace
Editor’s View: After years of warning about a war for talent, Emma Ann Hughes reckons insurance bosses should think carefully before winning the cost war by replacing some of the people it spent so long trying to attract with artificial intelligence.
Editor’s Choice
Lithium-ion batteries: the emerging risk insurers can’t ignore
How the growing use of lithium-ion batteries is increasing the potential for significant fires and complex losses is the focus of the latest Insurance Post podcast.
Top 100 UK insurers of 2026 revealed
Insurance Post’s Top 100 UK Insurers list has experienced a significant shake-up due to meaningful declines in revenues at Direct Line and Intact in 2025.
Headcount cuts cost insurance its human headspace
Editor’s View: After years of warning about a war for talent, Emma Ann Hughes reckons insurance bosses should think carefully before winning the cost war by replacing some of the people it spent so long trying to attract with artificial intelligence.
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
Insurance matrix
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
UK claims service hits new record high
Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.
Middle East disruption drives uptick in travel insurance complaints
A 30% year-on-year rise in travel insurance complaints has been partly linked to disruption from the Middle East conflict. However, Millie Ridley, senior researcher at Fairer Finance, reveals customer satisfaction in the product continues to improve.
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
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