Fraud
CMCs to be brought under the heel of the FCA
Claims management companies will see fees capped and the sector regulated by the Financial Conduct Authority, under plans to tackle “widespread malpractice”.
Motor Report docu-video - Fraud, driverless cars, young drivers and claims
The Motor Report is out - but what do the experts think of the findings?
Aviva's Rob Townend on removing 'easy money' from personal injury claims
Some are sounding the death knell of the personal injury reforms but Rob Townend, claims director at Aviva Insurance, explains why insurers must be alive to an increasingly aggressive claims management company industry.
UK General to launch 'cyber bullying' personal lines product
UK General is developing a personal cyber policy to cover against cyber bullying and social media hacking.
NAH to step away from ‘aggressive’ personal injury advertising
A no-win-no-fee law firm has unveiled a £1m rebrand and a move away from the “aggressive” advertising associated with the sector.
SRA investigating 15 solicitor firms over holiday sickness claims
The Solicitors Regulation Authority is investigating 15 reports of misconduct against solicitor firms involved in holiday sickness claims.
Blog: Cooperation will stymie claims touts and dodgy claimant firms
Claimant lawyers need to report dodgy peers to the Solicitors Regulation Authority, urges Andrew Twambley, spokesperson for Access to Justice, arguing current legislation is enough to tackle fraud.
Aviva's Maurice Tulloch on all that insurtech hype
With technology reshaping the insurance industry, incumbents need to disrupt the very business models they helped create in order to meet fast-changing customer expectations, writes Maurice Tulloch, CEO, international insurance, Aviva.
This Month in Post: General election, summer holidays and expert opinions
With another General Election looming, the insurance industry will likely be holding its breath on what the incoming government will make of the insurance premium tax, the Ogden rate and whiplash reform.
Ageas claims employee jailed for fraud
An Ageas employee has been jailed for three years and four months for defrauding his employer out of £271,489 in order to finance his gambling habit.
Roundtable: Digital: Brokers - Surviving the digital age
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their…
Aviva detected £85m in insurance fraud last year
Aviva detected £85 million of insurance fraud last year and recorded a 9.5% increase in the number of fraudulent claims.
Editor's comment: Time to play nicely
We have a sign in our kitchen with the rules of the house. As well as being told not to run (and throw balls in the house), my son knows it’s important to play nicely.
In Depth: Claimant lawyers move from whiplash to holiday illness claims
Proposed whiplash reforms are likely to be tough on claimant law firms. Many are carving out a niche in holiday destinations for gastric illness claims.
Motor Report: What's driving motor?
With trials of driverless car fleets now occupying our national roads, the motor sector is getting an upgrade like never before. As fraudulent claims continue to accelerate and while premiums pay the price, new entrants are causing insurers to tighten…
Crash for cash fraudsters jailed after fabricating accident
Three crash for cash fraudsters have pleaded guilty to fraud by false representation following an Insurance Fraud Enforcement Department investigation.
Claims Club Blog: Service, travellers, and the new British export
BLM's Terry Renouf sums up the last Claims Club meeting where tackling supply chain issues, talking about artificial intelligence and applying gig economy opportunities made the headlines.
Mass's Simon Stanfield on the whiplash opportunity
The delay in whiplash reform should not be wasted, says Simon Stanfield, chair of the Motor Accident Solicitors Society, urging all parties to grasp the opportunity.
Mulsanne Insurance and Premium Choice join IFB
Mulsanne Insurance and broker Premium Choice have become members of the Insurance Fraud Bureau.
ERS appoints ex-AA head of counter fraud
ERS has hired ex-AA head of counter fraud, Steve Gaywood, as the new head of counter fraud for the syndicate.
Horwich Farrelly to focus on defendant insurance work after closure of claimant arm Zest Legal
Horwich Farrelly has unveiled plans to shut its claimant legal arm, with the 42 staff impacted expected to be redeployed elsewhere in the business.
This month in Post: Awards, acquisitions and a new Act
It's been a challenging month here in Taunton. A new bridge has gone up on the main road, amid the gazes of many excited onlookers, and - equally exciting - a new fence is being erected on one side of my garden.
Claims: Providing a personal service
Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.
Covéa's James Reader on insurance's ‘two lengths of the pool’
Spending some time with sport psychologist Simon Hartley reminded James Reader, CEO of Covéa Insurance, it can be all too easy to lose focus on what we’re really here to do