Fraud
Insurance Fraud Awards 2017 shortlist now available
Aviva, Allianz and Zurich are among the firms leading the way in terms of the shortlist for the Insurance Fraud Awards 2017.
Biba’s Steve White on keeping abreast with politics
Lobbying is a long game, writes Steve White, chief executive of the British Insurance Brokers’ Association, explaining why his trade body is cultivating its connections with both the government and the shadow cabinet.
Blog: Making life-or-death decisions for your customer
Could you and your providers be trusted to come up with an innovative solution to save your customer's life, asks Chris Knight, head of corporate services, CEGA Group.
Blog: Retaining and empowering staff with technology
Where news is dominated by the concept of data enrichment and there is talk of a ‘technical revolution’ we find ourselves in the middle of a steadfast digital age.
Thomas Cook wins legal battle over bogus holiday sickness claim
Thomas Cook has successfully defended against a fraudulent holiday illness claim seeking damages of up to £10,000.
Digital payment company to speed up claims payment
Digital claims payment company Optal is in talks with major UK insurers.
Ex-Aviva employee sentenced after selling customer claims data
A rogue Aviva employee has been slapped with a two year suspended sentence after selling customer claims data for a total of £4500.
Industry thwarted £25m fraudulent claims a week in 2016
The insurance sector thwarted 2,400 fraudulent insurance claims valued at £25m every week in 2016, according to figures from the Association of British Insurers.
This Week in Post: The Queen's Speech, whiplash and a year on from Brexit
As Her Majesty the Queen delivered her all-important speech to open parliament, insurers had a lot to think about.
RSA joins pet claims database
RSA has signed up to a pet claims database in order to better tackle fraud.
CMCs to be brought under the heel of the FCA
Claims management companies will see fees capped and the sector regulated by the Financial Conduct Authority, under plans to tackle “widespread malpractice”.
Motor Report docu-video - Fraud, driverless cars, young drivers and claims
The Motor Report is out - but what do the experts think of the findings?
Aviva's Rob Townend on removing 'easy money' from personal injury claims
Some are sounding the death knell of the personal injury reforms but Rob Townend, claims director at Aviva Insurance, explains why insurers must be alive to an increasingly aggressive claims management company industry.
UK General to launch 'cyber bullying' personal lines product
UK General is developing a personal cyber policy to cover against cyber bullying and social media hacking.
NAH to step away from ‘aggressive’ personal injury advertising
A no-win-no-fee law firm has unveiled a £1m rebrand and a move away from the “aggressive” advertising associated with the sector.
SRA investigating 15 solicitor firms over holiday sickness claims
The Solicitors Regulation Authority is investigating 15 reports of misconduct against solicitor firms involved in holiday sickness claims.
Blog: Cooperation will stymie claims touts and dodgy claimant firms
Claimant lawyers need to report dodgy peers to the Solicitors Regulation Authority, urges Andrew Twambley, spokesperson for Access to Justice, arguing current legislation is enough to tackle fraud.
Aviva's Maurice Tulloch on all that insurtech hype
With technology reshaping the insurance industry, incumbents need to disrupt the very business models they helped create in order to meet fast-changing customer expectations, writes Maurice Tulloch, CEO, international insurance, Aviva.
This Month in Post: General election, summer holidays and expert opinions
With another General Election looming, the insurance industry will likely be holding its breath on what the incoming government will make of the insurance premium tax, the Ogden rate and whiplash reform.
Ageas claims employee jailed for fraud
An Ageas employee has been jailed for three years and four months for defrauding his employer out of £271,489 in order to finance his gambling habit.
Roundtable: Digital: Brokers - Surviving the digital age
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their…
Aviva detected £85m in insurance fraud last year
Aviva detected £85 million of insurance fraud last year and recorded a 9.5% increase in the number of fraudulent claims.
Editor's comment: Time to play nicely
We have a sign in our kitchen with the rules of the house. As well as being told not to run (and throw balls in the house), my son knows it’s important to play nicely.