Fraud
Roundtable: Digital: Brokers - Surviving the digital age
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their…
Aviva detected £85m in insurance fraud last year
Aviva detected £85 million of insurance fraud last year and recorded a 9.5% increase in the number of fraudulent claims.
Editor's comment: Time to play nicely
We have a sign in our kitchen with the rules of the house. As well as being told not to run (and throw balls in the house), my son knows it’s important to play nicely.
In Depth: Claimant lawyers move from whiplash to holiday illness claims
Proposed whiplash reforms are likely to be tough on claimant law firms. Many are carving out a niche in holiday destinations for gastric illness claims.
Motor Report: What's driving motor?
With trials of driverless car fleets now occupying our national roads, the motor sector is getting an upgrade like never before. As fraudulent claims continue to accelerate and while premiums pay the price, new entrants are causing insurers to tighten…
Crash for cash fraudsters jailed after fabricating accident
Three crash for cash fraudsters have pleaded guilty to fraud by false representation following an Insurance Fraud Enforcement Department investigation.
Claims Club Blog: Service, travellers, and the new British export
BLM's Terry Renouf sums up the last Claims Club meeting where tackling supply chain issues, talking about artificial intelligence and applying gig economy opportunities made the headlines.
Mass's Simon Stanfield on the whiplash opportunity
The delay in whiplash reform should not be wasted, says Simon Stanfield, chair of the Motor Accident Solicitors Society, urging all parties to grasp the opportunity.
Mulsanne Insurance and Premium Choice join IFB
Mulsanne Insurance and broker Premium Choice have become members of the Insurance Fraud Bureau.
ERS appoints ex-AA head of counter fraud
ERS has hired ex-AA head of counter fraud, Steve Gaywood, as the new head of counter fraud for the syndicate.
Horwich Farrelly to focus on defendant insurance work after closure of claimant arm Zest Legal
Horwich Farrelly has unveiled plans to shut its claimant legal arm, with the 42 staff impacted expected to be redeployed elsewhere in the business.
This month in Post: Awards, acquisitions and a new Act
It's been a challenging month here in Taunton. A new bridge has gone up on the main road, amid the gazes of many excited onlookers, and - equally exciting - a new fence is being erected on one side of my garden.
Claims: Providing a personal service
Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.
Covéa's James Reader on insurance's ‘two lengths of the pool’
Spending some time with sport psychologist Simon Hartley reminded James Reader, CEO of Covéa Insurance, it can be all too easy to lose focus on what we’re really here to do
Blog: Driverless cars, potential for cyber mayhem?
Nothing is truly resilient against hacking. There’s always a trade-off between utility and the cost of protecting those systems according to Mark Hawksworth, technology specialist practice group leader at Cunningham Lindsey.
C Suite: A Plan's Carl Shuker on advised and non-advised sales
The internet is, of course, most of the time, a force for good, but is it driving down the quality of what we as an industry offer our clients? Carl Shuker, CEO of A-Plan Insurance, investigates.
Identity fraud: Trading faces
With almost 173,000 reported cases last year, identity fraud is an ever-increasing problem. Insurers are taking a proactive approach to fight this pernicious problem
Blog: Whiplash, discount rate, Vnuk and driverless cars on the road ahead
The Association of British Insurers’ announcement that motor insurance premiums hit their highest recorded levels at the end of last year is another reminder that change is long overdue in the personal motor market. That’s coming but will it be enough?
Ghostbroker ordered to pay back over £250,000 for selling fake policies
A ghostbroker has been order to pay back £253,000 for scamming over 50 people with fake insurance policies.
Industry wary of consultation on 'virtually unenforceable' Vnuk ruling
Industry bodies have raised concerns about the government’s consultation on the ‘Vnuk judgement’, saying that it could lead to increased costs and fraud.
Enterprise Act: Paying the price for paying late
With the Enterprise Act coming into force on 4 May, policyholders will now be able to claim damages for late payment of claims. Are insurers ready?
Blog: Fronting is fraudulent
Policy history data can help insurers detect fronting.
Crash for crash gang sentenced to over 33 years following IFB investigation
A crash for cash gang have been sentence to over 33 years for carrying out a fraud that had the potential cost of £500,000.
Ghost broker sentenced after 22 counts of fraud
A ghost broker has received a suspended sentence of 16 weeks in prison after putting drivers at risk by setting up false insurance policies.