Fraud
Lemonade's three-second claim settlement raises fraud concerns, experts say
As the UK insurance industry grapples with the task of making the claims process slicker, US start-up Lemonade has declared its ‘world record' claims settlement time of three seconds.
Fraudster imprisoned following Ifed investigation
A man has been sentenced to jail for making false car insurance claims.
Ex-LV employee sentenced for bribery
A former LV employee and an employee from a claims management company have been sentenced to 12 months in prison for bribery.
Five jailed in £1.1m crash for cash scam
Five men were given jail terms last week in connection to a £1.1m crash for cash scam.
Aviva claims director joins IFB board
Rob Townend, Aviva’s claims director for UK general insurance, has joined the board of the Insurance Fraud Bureau.
Third of motorists lie to get cheaper premiums
One in three motorists will lie to their insurance company to get cheaper premiums, a survey found.
Legal Update: You have a new follower (and it's your insurer)
Social media has a crucial role to play in cracking down on insurance fraud but privacy rules apply.
Director of content's comment: Time to make a nuisance with a #coldcallcrackdown
Earlier this year I blogged about a call I took from a rogue claims management company purporting to be a major player.
In Depth: Rise of the machines: How artificial intelligence will revolutionise insurance
The impact of artificial intelligence on underwriting, claims and fraud detection
Claims Club Blog: Fraud, telematics and medical expertise
The final Claims Club meeting of 2016 considered the virtual and surreal worlds facing the motorist today and the opportunities, risks and risk management issues of maturing telematics technology.
Motor trader jailed in £10,000 crash for cash scam
A motor trader who tried to claim almost £10,000 for a staged crash for cash accident has been sentenced to 20 months in prison.
Covéa's Carol Geldard on why a child's perspective can be helpful
It’s slightly galling, but at the same time strangely satisfying, when your 11-year-old points out the glaringly obvious.
Spotlight: Motor Data: Increasing data use in the van sector
Van insurance is often purchased by sole traders in the same way as household insurance but data in this sector lags behind the rest of the personal lines sector. What can the sector do to catch up?
CMA's Philip Swift features on crash for cash TV exposé
Managing director of Claims Management & Adjusting Philip Swift provided expert insight for a TV exposé on a crash for cash scam aired on Channel 5 last night.
Go Compare launches telephone blacklist to tackle fraud
Go Compare has launched a telephone blacklist to prevent fraudsters from reaching insurers via the aggregator’s website.
Ghost broker ordered to pay back £17,000 or face nine-month prison sentence
Insurance ‘ghost broker’ who set up 133 false policies has been ordered to pay back £17,000 or face a nine month jail sentence.
Dash cam app could help tackle motor fraud
Dash cam app Jolt, which records videos in the event of a crash via a driver’s smartphone, will launch next month.
£650,000 'crash for cash' gang sentenced
A sprawling crash for cash gang has been sentenced for its involvement in a £650,000 scam involving 23 insurers.
'Lavish' woman sentenced for taking insurance company for a ride
A woman has been sentenced after falsely claiming £10,000 for stolen horse saddles. The money was used to "fund her lavish lifestyle".
Lie detector system 'could help insurers stop fraud at the point of inception'
A new Birmingham start-up has developed a virtual lie detector which uses speech recognition to combat insurance and banking fraud.
Three ex-IFED detectives boost Hastings' Specialist Investigations Unit
Hastings Insurance has hired three former police detectives to expand its counter-fraud capabilities and further develop its Specialist Investigations Unit, a dedicated team focused on tackling instances of serious and organised fraud.
Ex-RSA claims handler handed prison sentence and £37,000 fine
A former insurance claims handler has been ordered by Liverpool Crown Court to pay back £37,000 after being found guilty of illegally passing on customer details to a law firm.
Travel fraud: travelling in a new direction
Traditionally, most fraud associated with holidaymakers has resulted from opportunists who exaggerate, distort or invent relatively low-value claims on their travel insurance policies.
Insurance Fraud Summit 2016: Time for brokers and insurers to collaborate
More needs to be done to enhance the collaboration between brokers and insurers when addressing policy holder fraud, as brokers currently feel alienated from discussions.