Digital Insurance
Video Q&A: Out of Pocket Expense Experts’ Legia and Lukas Oswald
In the latest Insurance Post video Legia Oswald, founder & CEO, and Lukas Oswald, co-founder & COO, explain how their business Out of Pocket Expense Experts (OOPE) aims to address specific pain points experienced with property claims.
Digital claims: closing the loop from FNOL to settlement
Technology is transforming the ease and efficiency of the insurance claims process. But there’s still a balance to be found between light touch and human touch. Saxon East reports.
Digital Bar Quarterly: Could AI help deliver “out of the insurance world customer experience”?
Insurance companies need to get out of the digital innovation slow lane and look beyond incremental change if they are to reap the full benefits of AI, according to Altus general insurance director Mark McDonald.
Winners of British Insurance Technology Awards 2024 revealed
The winners of the inaugural British Insurance Technology Awards were unveiled last night (18 June) at a glitzy bash at the London Marriot Hotel, Grosvenor Square.
Q&A: Richard Clarkson, WTW
Richard Clarkson, global market leader, global specialty for insurance consulting and technology at WTW, explains how the business is working to help global specialty carriers reduce costs across underwriting, trading, and technical actuarial processes.
Peppercorn accelerates B2B deal after funding round
Peppercorn AI raised £1.25m more than anticipated in its latest funding round, allowing the firm to bring plans for its first B2B deal six to nine months forward.
Big Interview: Jon Dye, Hiscox
Jon Dye, CEO of Hiscox UK, sits down with Harry Curtis to discuss the business’s growth prospects, its ongoing digital trading efforts and new look C-suite.
DLG or Esure – which Peter Wood baby is most likely to bounce back?
Content Director’s View: Direct Line Group and Esure are looking to put recent troubles behind them after less than stellar performances in 2023. With both claiming solid foundations on which to now prosper, Jonathan Swift reflects on the chances either…
Q&A: Waseem Malik, Aviva
Aviva’s chief claims officer Waseem Malik spoke to Insurance Post about the evolution of claims roles, the progress of Aviva's digital transformation, and emerging trends in fraud.
Lloyd’s confirms Blueprint Two delay alongside 2023 results
The first phase of Lloyd’s of London’s digitalisation programme Blueprint Two will now be rolled out in October, CEO John Neal has confirmed, as the market revealed profits before tax of £10.7bn for 2023.
Insurtechs partner up to tackle ‘unaffordable’ SME cover
Blip’s CEO shares how the business has partnered with Wakam to “disrupt the status quo” and provide competitively priced and easy to understand small business insurance.
Diary of an Insurer: Aurora’s Lauren Stables
Lauren Stables, head of digital trading at Aurora, works on the start-up MGA’s next product launch, shares ideas with brokers and providers while also mucking out her horses and playing ball with her four dogs.
Deadline to enter British Insurance Technology Awards fast approaching
The countdown has started for you to get entries in for the inaugural 2024 British Insurance Technology Awards (BITAs).
Extent of insurer’s digital FOMO revealed
Data analysis: Insurers think ‘everybody is doing better than us’ when it comes to digital transformation, a survey by Davies and Clearwater Analytics has shown.
Qover enters UK motor; ARAG seals DAS deal; OSB's Consumer Duty director
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Are you ready for commoditised insurance’s slow death to speed up?
Forget about products – Felix Schachter, insurance advisory leader at Tata Consultancy Services, says you need to focus on your customers and the value you can offer them to stay relevant in today’s rapidly evolving insurance market.
Arch reports a shift in broker mindset on e-trading
Commercial lines brokers’ attitudes towards e-trading shifted in 2023, according to Arch’s UK regional distribution boss.
Insurtech UK partners with Post for British Insurance Technology Awards
Insurance Post can reveal that Insurtech UK is an official partner of the inaugural 2024 British Insurance Technology Awards.
View from the top: QBE’s Chris Wallace on keeping up with evolving customer needs
Chris Wallace, executive director of UK Insurance at QBE Europe, says insurers must be agile and flexible to keep pace with varying customer needs.
Flock to target larger fleets with NIG partnership
Flock has announced a partnership with NIG, which CEO Ed Leon Klinger says will allow the insurtech to target larger fleets as it aims to “evolve” the commercial motor insurance market.
Have insurers learned from digital missteps as they grapple with AI?
Content Director’s View: A decade ago insurers got very excited about digitalisation; so much so they put it in special silos and created a culture of them versus us. Jonathan Swift asks what lessons might have been learned as they embark on similar…