Digital Insurance
Aviva, AIG, XL Catlin and Zurich discuss importance of brand within insurer marketing strategies
Insurers are becoming more sophisticated in their quest to deliver ‘brand value' given the growing number of marketing channels available to deliver their messages.
Aviva's Lindsey Rix on building trust and demystifying insurance
Let's be honest: insurance isn't the most exciting subject and it's often seen as a grudge purchase, something we have to have just in case the worst happens.
Roundtable: The personal lines insurer of the future?
Digital transformation has become a hot topic in the insurance industry in recent years, with insurers becoming increasingly aware of the need to adapt to the changing technological landscape.
Aviva will retrain staff affected by automation roll out
Aviva has asked staff if a robot could better perform their job. If the answer is yes, the company will offer employees the chance to be retrained.
Blog: Usage-based insurance, an untapped opportunity
The growing usage-based insurance market is an opportunity for insurers, but there are some barriers yet to overcome.
RSA's Thomas on how partners can serve your customers better than branches
The future of overseas trading for UK businesses is somewhat clouded by the uncertainty of a post-Brexit world. But what's clear is that it is not just the giants of UK industry that have to grapple with how to work within new rules and channels for…
Week in Post: Moves and booze
For the first time ever, I had to purchase home insurance this week and despite working with the insurance industry, I had no idea how to go about it. So I ended up on an aggregator site.
Junction’s Gary Duggan on how the data revolution can benefit consumers
The vast amount of data available to insurance providers in an increasingly digital world offers extraordinary potential for our industry, allowing us to understand our customers better, to refine our pricing and to improve and personalise the…
Six insurtech start-ups to watch in 2017
To celebrate the return of the Post Digital Insurance Collective, I thought I would take another of my periodic looks at some of the newer start-ups in the insurtech space with some connection to the UK.
Half of insurers to acquire digital assets, says Willis Towers Watson
Global advisory firm Willis Towers Watson is expecting almost half (49%) of global insurers to acquire digital technologies in the next three years.
Insurtech start-up In My Bag launches with Hambro Perks funding
Mobile professional insurance specialist In My Bag has formally launched with funding from Hambro Perks and the underwriting support of ECIC.
Personal insurers are not placing enough digital investment into claims process
Leading personal lines insurers are placing a bigger focus on digital investment for customer acquisition rather than retention, research shows.
Ageas's Boisseau on the importance of using technology for transparency
Mis-selling of payment protection insurance has done little to help our industry and the issue of trust for insurance providers.
Post February 2017: Power, assistance and accolades
The 2017 Post Power List is revealed in the February issue.
Marketing: Image is everything
Insurers must stand out from the competition to attract custom. What lessons can they learn from outside the sector?
Roundtable: Talking marketing tactics
With the industry seeking to find out just how a single view of the customer can be achieved, Post, in association with Visionware, brought together specialists in a roundtable to discuss how digital is driving business
European carriers see biggest growth opportunity in innovation
European insurers believe that failure to innovate will restrict growth and see them fall behind market competition, a study has shown.
JLT's Mark Wood on why brokers must keep up with insurtech
‘Insurtech´ has been a buzzword in the insurance sector for a few years now, but how many of us have truly woken up to the opportunities that exist for the insurance market within the technology sector?
Legal Update: D&O liability, data protection and the avoiding of bogles
Scots worldwide are preparing to celebrate the works of poet Robert Burns. Two lines from his famous poem Tam o'Shanter will be spoken at many events: "Gathering her brows like gathering storm, nursing her wrath to keep it warm".
Aviva and Tencent plan Hong Kong digital distribution
Aviva, investment firm Hillhouse Capital and Chinese internet firm Tencent Holdings are combining to offer online life insurance in Hong Kong.
Blog: The real opportunity with digital
Read any article on digital insurance and it seems to me that it's all about the insurers.
Towergate's Kay Martin on why a focus on customer service is the one thing that won't change in 2017
So it's January again and what a year 2016 was - it's hard to remember a more tumultuous 12 months.
LV swaps 'outdated' manual process for digital subrogation portal
LV has swapped its ‘outdated’ manual process for subrogated claims for a new digital portal.
Digital Fineprint to join Accenture's fintech incubator
Insurtech start-up Digital Fineprint has been chosen to take part in Accenture’s Fintech Innovation lab.