Upcoming Webinar: Watch Aston Lark, Arch and Zurich discuss how to break down barriers to become truly customer centric


Is it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does?

A number of digital native businesses appear to have rewritten the rule book in terms of delivering a truly customer centric service across the value chain: from the marketing to the sale; then subsequent communication and fulfillment.

With this in mind Insurance Post in association with Hyland Technology would like to invite you to watch a live interactive webinar in which a specially selected expert panel will discuss how insurance companies can turn this hypothesis into a reality - and become truly customer centric themselves.

Joining us to debate the topic next week [Tuesday 21 September at 11am] will be Aston Lark group CEO Peter Blanc, Zurich head of customer Amy Brettell and Arch Insurance [UK regional division] national director – business transformation Victoria Rowley.

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Tackling turbulence for pet insurers

The pet insurance market is not short on options - the issue consumers have is understanding the many different choices. With better data though Sara Costantini, CRIF’s regional director for the UK and Ireland, suggests insurers would be better equipped to tailor solutions to meet policyholder needs.

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