As Next Insurance launches today a chatbot allowing personal trainers to quote and buy insurance via Facebook Messenger, its founder and CEO Guy Goldstein tells Jonathan Swift how the American insurtech start-up plans on revolutionising the SME…
I want to be Mr Digital. Frankly, this might be a step too far for many people who know me.
The financial services industry is at risk of experiencing a job shortage due to the rise of artificial intelligence and related technology.
I was intrigued to read the introductory comments made in the Financial Conduct Authority publication in late January about the results of its pilot study into general insurance value measures for a subset of general insurance products.
The first Claims Club 2017 focused very much on the changing face of insurance through the lens of a number of insurtech entrepreneurs.
Insurers are becoming more sophisticated in their quest to deliver ‘brand value' given the growing number of marketing channels available to deliver their messages.
Let's be honest: insurance isn't the most exciting subject and it's often seen as a grudge purchase, something we have to have just in case the worst happens.
Digital transformation has become a hot topic in the insurance industry in recent years, with insurers becoming increasingly aware of the need to adapt to the changing technological landscape.
Aviva has asked staff if a robot could better perform their job. If the answer is yes, the company will offer employees the chance to be retrained.
The growing usage-based insurance market is an opportunity for insurers, but there are some barriers yet to overcome.
The future of overseas trading for UK businesses is somewhat clouded by the uncertainty of a post-Brexit world. But what's clear is that it is not just the giants of UK industry that have to grapple with how to work within new rules and channels for…
For the first time ever, I had to purchase home insurance this week and despite working with the insurance industry, I had no idea how to go about it. So I ended up on an aggregator site.
The vast amount of data available to insurance providers in an increasingly digital world offers extraordinary potential for our industry, allowing us to understand our customers better, to refine our pricing and to improve and personalise the…
To celebrate the return of the Post Digital Insurance Collective, I thought I would take another of my periodic looks at some of the newer start-ups in the insurtech space with some connection to the UK.
Global advisory firm Willis Towers Watson is expecting almost half (49%) of global insurers to acquire digital technologies in the next three years.
Mobile professional insurance specialist In My Bag has formally launched with funding from Hambro Perks and the underwriting support of ECIC.
Leading personal lines insurers are placing a bigger focus on digital investment for customer acquisition rather than retention, research shows.
Mis-selling of payment protection insurance has done little to help our industry and the issue of trust for insurance providers.
The 2017 Post Power List is revealed in the February issue.
Insurers must stand out from the competition to attract custom. What lessons can they learn from outside the sector?
With the industry seeking to find out just how a single view of the customer can be achieved, Post, in association with Visionware, brought together specialists in a roundtable to discuss how digital is driving business
European insurers believe that failure to innovate will restrict growth and see them fall behind market competition, a study has shown.
‘Insurtech´ has been a buzzword in the insurance sector for a few years now, but how many of us have truly woken up to the opportunities that exist for the insurance market within the technology sector?
Scots worldwide are preparing to celebrate the works of poet Robert Burns. Two lines from his famous poem Tam o'Shanter will be spoken at many events: "Gathering her brows like gathering storm, nursing her wrath to keep it warm".