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Insurers continue to face the challenge of distinguishing and differentiating themselves on anything other than being among the cheapest providers.
They know that winning business through the lowest common denominator of price leaves them open to the challenge of marrying top line growth with profitability; but volume remains a key metric on which success is measured.
Which begs the question what can insurers do to appeal to customers on factors other than cost?
With this in mind Insurance Post in association with Access Paysuite would like to invite you watch a webinar which will address how customers are changing in terms of their expectations and demands when buying insurance?
It will also look at what are the biggest friction points when onboarding customers; and what good looks like in terms of customer friendly onboarding from payments to policy document access?
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