Data analytics
Blog: Choosing the right IT system
Grzegorz Podlesny, partner at Sollers Consulting, explains how insurers can choose the right IT system for their activities.
Allianz takes aim at underinsured SMEs
Allianz is launching a data initiative designed to reduce the number of SMEs that are underinsured.
Blog: Are suppliers ready for the GDPR challenges?
The thought of the incoming General Data Protection Regulation may send some into panic but Steve Cook, managing director of Covent Bridge, says suppliers have been ahead of the game for some time through self-imposed compliance.
Digital and Insurtech Awards 2017: Winners
The industry’s tech gurus gathered this afternoon for Post’s annual Digital Insurance Awards. The winners are listed below:
Ageas' Bart De Smet on selling the insurance story
Insurance suffers from a bad image whereas it offers a wide range of opportunities, writes Ageas CEO Bart De Smet, urging the industry to tell its story and conquer hearts.
Hiscox's James Pilgrim-Morris on plugging the leaky bucket
James Pilgrim-Morris, head of claims at Hiscox UK & Ireland, says it's time to get all hands on deck to tackle escape of water.
Blog: Digitise your underwriting, not just your quotes
Insurers have been digitising their application process but not so much their underwriting operations, writes Selim Cavanagh, insurance vice-president at Lexis Nexis Risk Solutions, warning they might be missing on some efficiency gains.
Profile: Jon Turner, Pen Underwriting
After spending the past year hiving up a dozen entities under the Pen Underwriting roof, CEO Jon Turner talks to Will Kirkman about the managing general agent’s drive to be a ‘virtual insurer’ with the firepower to invest in data analytics and new…
AIG renames Hamilton as Blackboard
International insurer AIG has decided to rename its newly acquired technology subsidiary Hamilton.
Blog: LV's Sue Jones on her fraud-fighting career
Sue Jones, head of GI fraud strategy at LV, explains how fraud became an industry focus.
Blog: The three ways data will change insurance
The data revolution will lead to a shift in the very business model of insurance, warns Rob Cushen, digital leader at Virtusa.
FERMA 2017: Risk managers ‘frustrated’ that insurance isn’t evolving fast enough
The president of the Federation of European Risk Managers Associations has voiced members' feelings of dissatisfaction that their insurers are not keeping up with the fourth industrial revolution.
Cyber risk tops corporate risk agenda in preparation for GDPR
Cyber risk has reached the top of the corporate agenda as the implementation date of the General Data Protection Regulation draws nearer.
Marsh's Joe Grogan on catering for the mid-market
Joe Grogan, CEO of corporate division at Marsh, says the insurance offering for mid-market firms is too disjointed and complex.
Last day for ICO's GDPR consultation
Today is the last day of consultation on the General Data Protection Regulation.
Top UK insurers 2017: AM Best commentary: The uncertainty principle
Hit by a negative discount rate, the top 100 UK insurers reported a combined underwriting loss last year. What other challenges has the market faced?
Analysis: Modernising the market: how Lloyd’s of London is grappling with the task
Lloyd’s of London is again proving its appetite for development
Analysis: Connected risks require joined-up thinking
Faced with events that cascade from one risk class to others, insurers need to review their underwriting strategies.
Spotlight: Vehicle hire: What is best practice for today’s insurance market?
A positive customer experience is never more important than at the point of claim. James Roberts, business development director for insurance at Europcar UK, explains how following best practice in replacement car hire can create this.
RSA's James Gearey on finding the right balance
After a 10-year break from general insurance, James Gearey, managing director of commercial risk solutions at RSA, finds the industry has moved on a lot but still needs to work on responsiveness and communications with customers.
Claims Club Blog: Communication, flexibility and empathy, the keys to claims success
The third Claims Club meet in 2017 focused on getting claims right through communication and customer service. Terry Renouf, consultant at BLM, explains.
Blog: Barriers to disruption and how to hurdle them
Legacy systems and industry culture are preventing incumbents insurers from innovating, writes Jane Disney, financial services industry value engineer at SAP, urging the sector to rethink itself as support services.
Fadata to make more acquisitions as it looks to further penetrate Africa and Europe
Fadata is planning to expand its presence in the European insurance market following on from its acquisition of Munich-based insurance technology specialist Impeo.
Travel claims added to CUE to tackle rising fraud
An industry anti-fraud database will now include details of travel claims.