Data analytics
Avid’s Stephen Gibson on the four criteria that will define a successful MGA
After a challenging few years the managing general agents sector has looked at itself in the mirror and, buoyed by the hardening market, is in good position to grow following the pandemic, says Stephen Gibson, CEO of Avid Insurance Services.
Spotlight: Smarter decision making – Better, faster decision-making
With insurance evolving at an unrivalled pace, Satyen Paneri of Guidewire Software argues investment in a smart loop analytics can help companies make ‘brilliant’ decisions to achieve better outcomes.
Spotlight: Smarter decision making – Intelligent lead pricing: helping counter SME underinsurance
For businesses, finding at the time of a claim that their policy will not pay out can be catastrophic. Unfortunately, underinsurance among SMEs is a growing problem. Valerie Hart looks at how improving intelligent lead pricing through digital technology…
Q&A: Shift Technology co-founder and chief scientific officer Eric Sibony on the future of automation and ‘autonomy’ in claims handling
Claims automation has been described as the Holy Grail of insurance as it can provide a clear point of differentiation in a competitive market, while delivering significant efficiency savings for insurers. Insurance Post spoke to Eric Sibony, co-founder…
Spotlight on Open banking and SME: Rebuilding trust among SMEs using open banking
Open banking has forced banks to find new ways to engage with their customers and partners. Sara Costantini, managing director of Crif Decision Solutions, asks whether it could also be the key to rebuilding trust between insurers, brokers and SMEs in the…
Spotlight on open banking and SME: Open banking will play an important part in meeting customers’ needs
Despite slow progress to date there are signs that some in the insurance sector are starting to get a handle on the value of open banking. On the back of a survey, in conjunction with Crif Decision Solutions, Post highlights some of the benefits that…
Markerstudy’s Simon Hughes on the challenge of turning data into business insight
Simon Hughes, group head of data and analytics at Markerstudy Group, offers some guidance on practical steps that can help align firms’ data and business strategies to achieve their goals.
Government names John Edwards as preferred pick to lead ICO
The government has named John Edwards, currently New Zealand’s privacy commissioner, as its choice to succeed Elizabeth Denham as the next information commissioner and revealed plans to consult on reforms to the UK’s data regime.
Zurich recruits Peter Kasahara as group chief data officer
Zurich Insurance Group has appointed Peter Kasahara as group chief data officer joining from PWC.
Ki appoints Richard Hodgson as chief technology officer
Ki, the fully digital and algorithmically-driven Lloyd’s syndicate from Brit launched in collaboration with Google Cloud, has recruited Richard Hodgson to the newly created role of chief technology officer.
Spotlight: Personalisation – what progress has been made?
Customers now expect personalised service, tailored products, and the ability to buy, update and access their policies 24/7. Valerie Hart explores how insurers are moving away from a one-size-fits-all approach because they can’t afford to be left behind.
How AI and machine learning is changing the way Insurers process claims
In Insurance, everything comes down to claims. An insurer's ability to handle claims efficiently and accurately drives its profitability, customer experience, and long-term financial health.
The future of pricing - how can insurers use data and technology to remain competitive?
Insurance organisations need to develop new ways of pricing if they want to remain competitive in today’s market. But whilst data enables insurers to make the most informed pricing decisions; governing and processing this data across siloed databases and…
Intelligence: White labelling – are partnerships the way of the future?
White labelled insurance as sold by big brands is seeing lot of the action in terms of growth and innovation. But, is it because these are simply good products or is it all about the trust factor? Post investigates.
View from the Top video: Climate, catastrophe and insurance – understanding and preparing for the next major systemic risk
In this exclusive interview recorded as part of the Insurance Post Live Annual Conference 2021 and sponsored by Verisk, Emma Karhan discussed what steps insurers can take to protect the economy and society from the next big systemic risk.
Modernizing data platforms - are insurers ready?
Insurance companies hold large volumes of customer data across the value chain, however the systems that contain it are usually slow and outdated. Which can be a major drawback as time when insurers need to expand their offerings with agile data…
The future of insurance fraud
While fraud practices have evolved over the years, in more recent times insurers have been able to better detect fraud and have seen significant savings.
Digital disruption in insurance – managing indemnity spend on escape of water claims
Insurers are grappling with rising escape of water claims costs. One of the most common types of domestic property damage claims, insurers are paying out an estimated 2.5 million every day, according to the Association of British Insurers.
The ADAS tipping point – are motor insurers ready as the technology finally goes mainstream?
Advanced driver assistance systems have been part of new vehicles for over a decade now, with these features becoming increasingly common as manufacturers look to gain competitive advantages over rivals.
The death of insurasaurus? Why complacent and out of touch insurers must overhaul their business, and their image, to survive
Like other corporate dinosaurs, many insurers face extinction if they don’t become less reliant on old ways of doing things and robust barriers to entry.
Upcoming webinar: Modernising data platforms - are insurers ready?
Post, in association with EXL, will host a live webinar on 30 June to discuss industry perspectives on how insurers can modernise their data platforms to address the ever expanding structured data requirements across insurance companies.
Q&A: Bobby Gracey and Simon Cook, Charles Taylor
Charles Taylor global head of fraud Bobby Gracey and head of specialist investigation services Simon Cook spoke to Post about the new division, the effect of Covid-19 on fraud, and discouraging fraudulent behaviour.
Blog: Digital claims - The final frontier
The front end of personal lines is like a gold rush town where the gold has already gone. But Paul Stanley, the CEO of 360 Global Net, argues the next frontier for pioneers is claims - and it may be the last.
Podcast: How are aggregators going to evolve?
Insurance Post recently conducted a survey to get an overview on motor pricing trends and the impact the current economic climate has had on consumer behaviour.