Data analytics
Blog: Internet of Things - How to realise its full potential
Insurance still lags behind other industry sectors when it comes to the internet of things. HPE Pointnext chief digital officer Mitchell Feldman explains why underwriters across all product lines should consider how it could help them price risks more…
Swinton's Gilles Normand on why brokers can be a guiding digital hand
Swinton CEO Gilles Normand believes brokers can be the Amazon of the insurance market.
Analysis: Supply chains: Pruning supply risks
With supply chains entwined through businesses like ivy, disruption risks are climbing. Under-utilised policy wordings and little-known specialist covers haven’t weeded them out
XL Catlin’s James Tuplin on the liability issues raised by PSD2 and open banking
Open banking throws up some liability questions, explains James Tuplin, head of cyber and technology, media and telecoms – International at XL Catlin.
Analysis: Turning incumbents into insurtechs
Innovation labs, investment vehicles and strategic partnerships; Edward Murray looks at the ways in which insurers are facing up to the challenges of a digital future
Beazley's Raf Sanchez on why GDPR will bring an increase of “non-material” damages claims
Organisations are likely to be faced with data privacy claims, predicts Raf Sanchez, international breach manager at Beazley, warning cyber cover is only part of the solution.
Willis Towers Watson Networks' Sara Fardon on protecting the value of brokers' local expertise
Independent brokers face ever-evolving challenges, which networks can help them take up, argues Sara Fardon, managing director of Willis Towers Watson Networks.
Blog: What Cambridge Analytica means for AI in claims
Insurers and lawyers trying to automate claims through artificial intelligence must be careful not to violate ethical boundaries, explains Andrew Dunkley, head of analytics at BLM, pointing to the Cambridge Analytica scandal as a warning sign.
Interview: Edmund Dilger, Policy Castle
Digital household insurance broker Policy Castle is on the hunt for funding as it looks towards partnering with high street brokers and large insurers.
Insurance data could have been used in Leave campaign, claims whistleblower
A witness to the parliamentary Fake News Inquiry has raised questions over the use of insurance data in the Leave.EU campaign.
Blog: Value your complaints
Artificial intelligence can spot dissatisfaction trends but only good complaint handling will help insurers get value out of those insights, explains Mark Parnaby, managing director of Cynergie, a Davies company.
Blog: Rehab is the GDPR exposure insurers weren’t expecting
Insurers need to make sure their rehabilitation providers comply with the General Data Protection Regulation. Anthony Eeles, chief digital and information officer at HCML, shares his checklist to reduce risks of a £20m fine.
Blog: The five peril categories to better manage cyber risks
There needs to be a significant shift in how cyber risk is understood and managed to help boards have a more accurate view of potential losses, as well as opportunities. Robert Vescio, chief analytics officer, SSIC, explains how using five peril…
City Minister on why the government is supporting insurance as the engine of the economy
City Minister John Glen is confident the new UK framework for insurance linked securities will help the market grow.
Blog: How to make your cyber offering stand out
Cyber insurers can gain market share by differentiating their products. Benedict McKenna, vice-president and London operations claims manager at FM Global, explains how.
Mark Collins replaces Robin Challand as CIO at Ageas
Mark Collins is to replace Robin Challand as chief information officer at Ageas following Challand’s appointment as claims director at the company in January of this year.
Blog: Video killed underinsurance
The technology that can radically change household insurance has nothing to do with smart home devices, argues Charlotte Halkett, managing director of insurance product at Buzzvault, who bets on video surveys.
Esure broadened risk appetite to spur motor growth, says Ogden
Esure has been able to grow its motor book substantially over the past three years as a result of a more relaxed risk appetite.
Updated: QBE claims boss replaces Ashton West at helm of MIB
Ashton West OBE is to retire as CEO and executive director of the Motor Insurers’ Bureau, being replaced by former QBE group chief claims officer Dominic Clayden.
China-backed hackers can cause insurers 'extensive' losses
China-backed hackers have the technical capabilities to cause insurers extensive losses, a consultant warned.
AIG's Steve Agutter on combining robotic insight and human touch
Claims adjusters need to embrace automation but it's their human touch that will win - or lose - customers, explains Steve Agutter, head of claims at AIG International.
Calling all brokers: Insurance Post brings back biennial survey
Insurance Post has launched its 2018 UK Broker Survey and we need your input on the key issues facing the industry.