Data analytics

RSA's James Gearey on finding the right balance

After a 10-year break from general insurance, James Gearey, managing director of commercial risk solutions at RSA, finds the industry has moved on a lot but still needs to work on responsiveness and communications with customers.

Blog: Claims handlers vs robots

Steve Grieve, chief information officer at Claims Consortium Group, explores whether machines really can take over from humans in a claims environment.

Interview: Wrisk co-founder Nigel Barton

Weeks away from launch, Wrisk co-founder Nigel Barton talks to Jonathan Swift about how his business hopes to change the insurance ‘dialogue’, the need for start-ups to forge partnerships with well-known brands, and why it is necessary for the UK to keep…

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