Data analytics
Analysis: Application interrogation
People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process
Guidewire swoops for Aon's global analytics CEO Mang to lead new unit
Former Aon global analytics CEO Paul Mang is joining software provider Guidewire to head up a new analytics unit.
Insurtech top 100: Quarter Three update
Following on from the publication of the top 100 insurtech firms in April, Matt Connolly, CEO of Tällt Ventures, gives an update on major developments for those ranked in quarter three
Blog: Technology - right or wrong for claims (or both)?
Insurers building the new claims portal must be careful not to force clients down a path they don’t wish to go argues Minster Law director of claims Marcus Taylor, who points to public concerns over technology as a major obstacle to overcome
Interview: Jacqueline McNamee and Elliot Biggs, C-Quence
Keen not to be lumped in with the insurtech movement, new managing general agent C-Quence is ready to launch in Q3 backed by Primary and Arch. Its CEO Jacqueline McNamee and chief information officer Elliot Biggs outline to Jonathan Swift why data, a…
Commercial insurance fraud: Improving detection
There might be disagreement as to how large the gap is between the resources committed to combatting commercial fraud when compared to personal lines – underlined by the recent Post/Crif research. But, there is at least some consensus around a lack of…
Commercial insurance fraud: Where future priorities lie
Closing the gap between the commercial and personal lines insurance sectors in the battle against fraud is a growing priority. Sara Costantini, director at Crif Decision Solutions, looks at what can be done now and where might the future priorities lie.
Q&A: David Bonehill, Ecclesiastical
Ecclesiastical claims director David Bonehill was awarded the Achievement Award at the eighth Post Claims Awards. As technology is transforming claims, he predicts tech giants will enter the market, probably in the motor or home arena.
Rising star: Stephen Southern, Insure the Box
Southern cut his teeth in a sales role at the AA, now he is compliance monitoring officer at Insure the Box
Blog: Open banking offers a new insurance distribution channel
Some might have already labelled it a failure but open banking will continue to evolve and insurers should sit up and take notice. That is the view of The Marketing Eye's Neil Edwards, who believes these platforms could eliminate form filling and make…
QBE's Cecile Fresneau on why underwriters ask so many questions
Brokers should value the many in-depth questions asked by underwriters, writes Cecile Fresneau, executive director of the UK insurance division at QBE Insurance.
Blog: MGAs need to know how secure their capacity is
Managing general agents are facing a capacity crunch and the 'decile 10' initiative by Lloyd's to remove underperforming business is increasing pressure, explains Chris Hardcastle, managing director of Capsicum Delegated Authority.
This week in Post: Insurance industry captures the heart and mind of at least one Millennial
Two years ago, when I told my friends that I got a job as an insurance journalist, they were baffled. They still are.
LV's Mike Crane on insurers and brokers leading the industry into the next generation
Insurers are going to focus more on offering an end-to-end service to brokers, predicts LV Broker's managing director Mike Crane, explaining how both professions can adapt to new technology and customer expectations.
Blog: Refresh outdated predictive modelling infrastructure by using the Cloud
Issues around the likes of data sovereignty have meant that predictive modelling has traditionally been managed internally. However, xx xx argues that this is more costly and makes businesses less agile, especially when major insurable events happen
Roundtable: Future-proofing claims for the digital age
Claims has not received as much attention as many front-end processes when it comes to investment, even though it is the moment of truth on which long-term policyholder loyalty can be built
AIG's Mark Camillo on how GDPR is driving the European cyber market
GDPR is driving a surge in the European cyber insurance market, explains Mark Camillo, head of cyber for Europe, Middle East and Africa at AIG.
Norwegian insurtech start-up plots London base and funding round
Norwegian insurtech start-up Cloud Insurance is looking to establish an office in London in 2019 as it prepares for a funding round to help it grow the business.
Beazley's Catherina MacCabe on the mounting pressure on D&Os
Directors and officers are coming under ever closer scrutiny as pressure is mounting to comply with gender, cyber and environmental requirements, explains Catherina MacCabe, head of the International Management Liability focus group at Beazley.
Analysis: Lloyd's of London going electronic
The challenges of bringing Lloyd’s trading into the 21st century
GDPR: Insurers at risk of losing two thirds of previous customer data due to GDPR
Insurers will have to delete two thirds of data that they hold on customers and risk losing a vital sales pipeline under the General Data Protection Regulations that come into place on May 2018, according to research from Consumer Intelligence.
GDPR: In Depth: The GDPR time bomb
The implementation date of the General Data Protection Regulation is less than a year off but the industry’s attention is elsewhere, with issues like Brexit, the General Election and the discount rate looming large on the horizon.