Technology is predicted to be a huge part of the future business landscape but fears remain over letting robots have all the power. Post investigates how robotics and artificial intelligence is helping insurance now and how it could do more in the future
RSA is among the partner organisations working on a new government-funded two-year research programme into the application of machine learning and data analytics for risk modelling.
As head of pricing for Buzzvault, Paul Vinten is keen to unleash his inner data scientist on the firm's new product and see which rabbit hole the figures might take him down.
Unpredictable climates mean the industry is facing an increase of surge events and pressure to handling them effectively and efficiently. Jonathan Davison, strategic development director of the British Damage Management Association, shares his view on…
Telematics has been proven to provide incentives for safer driving and help lower premium for customers but Penny Searles, CEO of Smart Driver Club, believes insurers are missing a trick when it comes to the data this technology puts at their fingertips.
In a highly competitive market, it is important that insurers maximise their data models to create more intelligible insights. Only then, argues Alan O’Loughlin of Lexis Nexis Risk Solutions, will they gain a strategic advantage over competitors
The British Airways data breach is the first major case since the General Data Protection Regulation became law. With the firm facing group legal action and the Information Commissioner’s Office testing its teeth for the first time, what might this mean…
Many view apprenticeships as an obstacle to overcome or avoid but Rachael Gillett, chief people officer at BGL Group, reminds the sector that many existing employees started their successful careers this way.
The hype over new technologies might have the industry excited. But there remains a question of whether these firms’ back offices are fit for purpose to enable them to maximise these customer facing investments. Against this backdrop, Post, in…
On the back of recent research by Post and Banking Circle – the financial utility – into the banking/payments infrastructure insurance companies use for reconciliation and settlement, Edward Murray sought to discover the most pressing pain points and how…
High-tech and more traditional theft is on the up, so understanding the latest trends is an important step in tackling it, according to Neil Clutterbuck, chief underwriting officer at Allianz Insurance.
Quote manipulation has become a growing challenge for insurers. In a two-part series, CDL partnerships director Nick Jackson takes a look at insights drawn from its data to examine how this information is being used to identify and combat fraud.
Climate change means extreme weather events are only going to become more frequent. Maurice Tulloch, CEO international insurance, explains how the insurance industry can lead the way in prevention.
The term ‘single customer view’ has been a buzzword for a number of years now, but how close it is to being a reality in insurance? With this in mind, Post, in association with Marklogic, held a roundtable to discuss the importance of SCV, and how to…
Over the past 40 years business risks have moved from mainly tangible to predominately intangible Sinéad Browne, Allianz Global Corporate & Specialty chief regions and markets officer, urges companies and insurers to tackle this weak spot in risk…
The insurance industry has achieved many successes in its fight against fraud but it now needs to address database overload, urges Steve Crystal, head of financial crime at Sedgwick.
The chair of underwriting agency Iprism has vowed that it will never work with unrated capacity again having only just got its house in order after the collapse of former partner Gable in 2016.
As cars move towards automation, Jen Frost spoke to Graham Gibson, chairman of Thatcham Research and Allianz’s chief claims officer, and Matthew Avery, director of insurance research at Thatcham Research, about how the UK research centre is working with…
Eldon Insurance and Leave.EU are both facing fines of £60,000 for alleged “serious breaches” of marketing regulations, while Leave.EU faces an additional £15,000 fine.
In a volatile geopolitical landscape, Nicolas Aubert, head of GB, Willis Towers Watson and current president of the Insurance Institute of London, urges the market to take the opportunity to rethink its position and think globally.
Insurers must guard their customers' data wisely to maintain their trust, writes Michael Davison, industry principal for financial services at Atos UK and Ireland.
Insurers need to leverage technology to make insurance simpler and improve its reputation, writes Rob Townend, managing director of Aviva’s UK general insurance business.
Insurers need to do more to build on their data and analytics capabilities to address customer needs, a conference heard.
Telematics motor insurance broker, My Policy Group has appointed Roger Ramsden as group CEO.