Spotlight: Data transformation - What gets measured, gets improved when it comes to customer experience
This article was paid for by a contributing third party.
Building better and more measurable data represents the surest foundation for innovation and improving the customer journey, according to Scott Field, head of international product at Duck Creek Technologies.
Scott FieldDigital transformation has become the pervasive force progressing the modern insurance market. While technology comes with a myriad of flavours and facets
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