Retail insurance customers are changing, with a growing opinion that those born after 2000 will have very different expectations than those over twice their age because they are digital natives. Sam Barrett explores what the industry needs to do to…
Go Compare was criticised this week for an arguably tone-deaf advert in which its singing mascot was involved in a serious car accident.
The insurance industry is on the verge of a seismic, data-driven shift due to the quantity of data available and the ability to turn this data into an action via artificial intelligence, writes Pardeep Bassi, head of data science at LV.
There seems to be a significant number of drivers for change in the SME market, which begs the question how the relationship between brokers and these clients will change. Edward Murray looks at the opportunities available for intermediaries to remain as…
Claims management companies must raise their advertising standards to ensure they do not mislead customers, the Financial Conduct Authority has said.
London seems strangely quiet in the summer, most people are away on holiday, and out of office replies are basically a given.
LV will complete the transfer of business from L&G General Insurance by the beginning of 2023.
LV has been hit with a £13m blow as a result of the Ogden rate, which the insurer said could push up premiums by 1%.
Allianz UK has seen commercial lines underwriting profit slip in the first half.
Exclusive: Clare Lunn, director of fraud at LV, has been selected as a chair of the the General Insurance Fraud Committee.
It was around Spring when office chat turned to the trend of insurers bolstering full year accounts through claims reserve releases.
Introducing graduated licensing for young drivers could have unintended adverse effects, warns Mike Brockman, CEO and founder of ThingCo.
Allianz was among the big winners at the 25th British Insurance Awards at the Royal Albert Hall scooping three individual awards including General Insurer of the Year.
Our neighbours in France may have hit their highest ever recorded temperature this week as the heatwave that struck Europe saw schools closed, but Post revealed motorists holidaying there will not be able to claim compensation if they are struck by an…
Exclusive: LV General Insurance retail business director, Andrew Beard, has left the insurer after 12 years.
Who won what at last night's Post Claims Awards?
Risk managers believe that risk reporting and mitigation should no longer be an isolated item on the board agenda but how can they get the executive buy-in to this?
Being able to offer attractive employee benefits is vital in terms of recruitment, retention and productivity, but they are both costly and risky
Allianz will transfer Legal & General’s general insurance business to LV once it completes its takeover at the end of the year.
It might be the name, but this week I’ve spotted some similarities between Gibraltarian unrated insurer-facing-liquidation Lamp Insurance and an angler fish, sparking some strange and slippery debate in the office.