LV
Blog: Taking the Michael
After Aviva’s email mix-up, Post looks at five insurance Michaels who might have been none the wiser.
Motor Mouth Podcast 1: To 2020, and Beyond!
In the first of our series of podcasts with Motor Insurance World speakers Martin Milliner, general insurance claims director at LV General Insurance, is interviewed by Post’s content director Jonathan Swift, outlining what challenges insurers can expect…
Q&A: Churchill founder and former chairman and CEO Martin Long
To tie in with his deep dive into the birth of the UK direct insurance market, Jonathan Swift caught up with Direct Line co-founder and Churchill founder and former chairman and CEO Martin Long to talk about the birth and growth of both companies, their…
This week: It's all about change
Moving home has to be one of the most annoying and tedious things we have to do. From organising your flat viewings to packing up all your belongings. And honestly who really likes change? It’s much easier to just stay in the place you've grown…
Allianz business transfers resulted in 180 LV redundancies
180 LV staff faced redundancy as a result of the Allianz commercial business transfers, with around nine in ten (90%) having found roles elsewhere.
Mike Crane takes new role as Allianz completes purchase of LV GI and L&G
Allianz has completed the purchase of LV general insurance group and the general insurance division of Legal & General, with Mike Crane to head up L&G GI.
Analysis: Embracing data ethics
With the increasing use of machine-learning models, the data being inputted into these models raises a number of ethical questions, but how are insurers addressing these potential issues?
ABI opts against legal challenge to Ogden rate decision
The Association of British Insurers will not be proceeding with a legal challenge to the “misguided and incorrect” decision to set the Ogden personal injury discount rate at -0.25%, the organisation has confirmed.
This Week: Getting stuff done
Helios has (almost) done his work and got the week done. Probably because he has an oven ready plan. To leave the working week and enter the weekend.
Analysis: What's on the horizon for 2020?
For an industry that strives to understand and manage risk, uncertainty is not something that is relished. But with some market hardening, a final report from the Financial Conduct Authority on pricing practices and the possibility of Brexit all on the…
Richard Rowney steps down as LV CEO
Richard Rowney has stepped down as CEO of LV and will leave the insurer at the end of the year after 13 years at the company.
Insurtech Wrisk launches 'new type of insurance' with BMW for Mini drivers
Insurtech Wrisk has unveiled the first fruits of its tie up with BMW Financial Services Group and Allianz Automotive by offering all new UK Mini owners three months free insurance underwritten by LV Broker.
Roundtable: Getting over the back office blockade
Digitalisation remains the juggernaut that insurers cannot sidestep if they are to remain relevant. However, they risk falling behind more agile rivals if they fail to modernise their back offices: the beating heart of the business which might be in need…
Analysis: Discount rate disparity - will the Scottish market become unfavourable?
With the Ogden discount rate in Scotland set to remain at minus 0.75%, could insurers in the country start to feel squeezed, and begin to be squeezed out?
Analysis: Review of the Year 2019
It feels as if 2019 was an uncomfortable year for the general insurance market as it never quite seemed to grasp control of its own destiny. Wherever you look, carefully laid plans were derailed by the unexpected – and often unwanted – intervention of…
Scrap target times and frivolous bureaucracy to help vulnerable customers, suggests DLG claims head
Insurers need to ditch standard practices like target times in contact centres and avoid unnecessary bureaucracy if they are to meet the needs of vulnerable customers, according to Direct Line Group managing director of claims Jessie Burrows.
Insurers brace for some sizeable losses as UK barraged by floods
UK flooding is expected to continue, as insurers and loss adjusters have warned of a "spike" in both personal and commercial lines claims as a result.
Analysis: E-vehicles - A missed opportunity?
As people are increasingly switching to electric vehicles, are insurers taking the opportunity to explore this market?
This week: Big moves, whiplash and loyalty
After vacating our Haymarket office last week, the entire Post team finally feels settled in our new home in the City – the heart of the insurance industry.
CMCs receive one in every five nuisance call fines
Claims management companies have received 20% of all fines for nuisance calls, messages and emails handed out by the Information Commissioner’s Office since 2010, according to figures from the SMS Works.
LV and Zurich to discuss improving customer loyalty in Post webinar
Personal lines customers are a promiscuous bunch, known for changing insurers for a few pounds.
Allianz and LV wrap up transfer of commercial business
Exclusive: The transfer of commercial and personal lines business between LV and Allianz has been completed, with the exception of a “small number” of schemes policies.
Allianz UK CUO in bid to double data specialist roles over two years
Allianz is “investing heavily” in the data space and will seek to double the number of data specialist staff it employs over two years.
2019 Insurance Fraud Awards: Full list of winners
Zurich was the big winner at the 2019 Post Insurance Fraud Awards picking up three awards, and a highly commended including top prize in the Investigation of the Year category.