Direct Line Group
Direct Line woes continue into 2023 with £78m H1 loss
Direct Line Group has reported an operating loss of £78.1m for the first six months of 2023, compared with a profit of £197m for the same period in 2022.
RSA CEO reveals plans for commercial lines after DLG deal
As RSA’s £530m purchase of Direct Line’s brokered commercial lines operations made the insurer the third-biggest player in this space, Ken Norgrove, CEO of RSA, revealed his plans to make further in-roads with the market's brokers.
RSA buys DLG’s commercial lines business for £520m
It was announced last night that RSA and Direct Line had struck a deal that both businesses claim will boost their bottom lines.
Preparation is key as insurers look to avoid repeat of 2022’s storm costs
As the Met Office publishes its annual list of storm names for the upcoming storm season, insurers are looking to avoid a repeat of the financial hit the weather brought in 2022.
How insurers are putting the pedal to the metal for mobility trends
Analysis: Fiona Nicolson explains what insurers looking to stay in the fast lane, as mobility trends develop, need to do to satisfy drivers and maintain profits.
Aston Lark’s latest acquisition; World Nomads’ travel product partnership; and Lloyd’s unveils Women’s Cricket Team
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Direct Line to refund £30m to overcharged home and motor customers
Direct Line has agreed to a past business review after the FCA found it had breached dual pricing rules, having charged some customers at renewal more than if they were a new customer.
Direct Line ordered to pay £65,000 for discrimination against menopausal employee
An employment tribunal has ordered Direct Line to pay close to £65,000 to a former employee after finding the insurer breached the Equality Act (2010) in 2021.
Q&A: Paul Williams, Ripe Insurance
Paul Williams, CEO of Ripe Insurance, explains why the specialist insurer looks more like a marketing agency than a financial services provider and how it wants to know why Jane differs from Janet.
How usage-based insurance is gamifying driving
Alex Hamilton examines how usage-based insurance, artificial intelligence and insurtech partnerships are transforming the sector, gamifying experiences and encouraging better habits.
Specialist Risk Group's latest deal; Animal Friends partners with Costco and Gauntlet joins Brokerbility
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Motor insurance premiums hit record high
The average price of motor insurance has been pushed higher by the rising cost of vehicle repairs, according to ABI analysis.
Why motor insurers undervalue replacing damaged vehicles
With the FCA ordering Direct Line to review motor loss claims, Jeff Winn, founder of Winn Group, explains why some insurers are underestimating the cost of replacing damaged vehicles.
Swiss Re predicts motor insurance’s return to profitability
As general insurers have been absorbers – rather than multipliers – of market woes in 2023, Swiss Re is predicting premium and profitability growth for the industry over the next couple of years.
FCA urges insurers to consider what ‘fair’ means
The Financial Conduct Authority has reminded insurers to reflect on what “fair” means going forward, after Direct Line was slammed for underpaying customers.
Direct Line ordered by FCA to reassess historical total loss claims
The Financial Conduct Authority has ordered the motor insurer to go back through five years of claims, after admitting it had underpaid some car and van insurance customers.
Tough times ahead for motor insurers after ‘worst performing year in a decade’
Motor insurers should expect further losses this year as high inflation and low premium costs continue to hound the sector, reports say.
Motor repair sector must step up EV training or face talent gap
The motor repair industry is facing a massive talent shortfall in qualified EV repairers if it does not start ramping up its training and recruitment.
View from the top: Direct Line Group’s Steve Williams on how EVs could change the insurance industry landscape
Steven Williams, head of EV strategy at Direct Line Group, shares his views on how the electrification of the automotive industry could change the insurance landscape and what challenges lies ahead as we move towards the government’s 2030 ban on new…
Big Interview: Admiral founder Henry Engelhardt
Henry Engelhardt, founder and former chief executive of Admiral Group, reveals what it takes to be a great insurance leader and shares his vision for the future of motor insurance.
Admiral founder warns clock is ticking on car insurance
Henry Engelhardt, founder and former chief executive of Admiral Group, warns the “clock is ticking on car insurance”.
Insurance’s richest figures revealed
Douw Steyn and family are the only famous faces from the world of insurance to make it into the top 100 of this year’s Sunday Times Rich List.
Aviva aims to expand reach of personal lines
Owen Morris, managing director of Aviva personal lines, revealed plans to expand the provider’s reach beyond the “middle England heartland” the insurer is generally seen to target.
How insurers are supporting King Charles’ green agenda
To mark HRH King Charles III's coronation, Fiona Nicolson examines the impact of his Sustainable Markets Initiative Insurance Task Force.