Direct Line Group
DLG business swerves watchdog censure over ‘thank truck’ parody ad
Breakdown cover provider Green Flag, part of Direct Line Group, has been cleared on two counts by the advertising watchdog after its 'colourful' language parody advert drew complaints.
Intelligence: Brave new world of travel insurance
World travel and its insurance counterpart travel insurance have experienced significant changes over the last 18 months. With all travel cancelled then forced through a traffic light system and now facing a new ‘simplified’ system, Post asks how travel…
Roundtable: Improving quote conversion, retention and profitability in the personal lines market
Adding online payments and ensuring consistent service could be a key differentiator for insurers in winning new business and retaining existing customers. At a recent roundtable sponsored by PayPal an expert panel discussed the need for simplicity and…
Top 100 UK Insurers 2021
Covid-19 had the biggest impact on insurers in 2020. Commercial lines insurers suffered while personal lines insurers broadly benefited according to William Keen-Tomlinson, senior financial analyst in London for AM Best.
Direct Line swoops for Ash Jokhoo from Virgin Atlantic as CIO
Direct Line Group has recruited Ash Jokhoo as chief information officer joining from Virgin Atlantic where he was chief data and information officer.
Best Insurance Employer 2021: Direct Line Group (5* employer, large)
Post surveyed thousands of employees across the insurance sector and Direct Line Group was voted a 5* employer in the large category.
Intelligence: A question of diversity
Studies have shown diverse management teams achieve higher revenues due to innovation and discrimination claims can be costly. As the Dive In festival kicks off at Lloyd's and around the world, Edmund Tirbutt investigates if the insurance industry is…
British Insurance Awards 2021: Commercial Lines Insurer of the Year Award
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: General Insurer of the Year Award
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: Customer Care, Sustainability/CSR and Brand Management Awards
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: Risk Management and Claims Awards
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
Listed insurtech market cap surpasses $22bn; motor start-up Adiona plans to take on 'outdated' incumbents; Dale Partners gets Lloyd's green light; and Zurich unveils £750m MGA capacity deal
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Spotlight: Smarter decision making – Intelligent lead pricing: helping counter SME underinsurance
For businesses, finding at the time of a claim that their policy will not pay out can be catastrophic. Unfortunately, underinsurance among SMEs is a growing problem. Valerie Hart looks at how improving intelligent lead pricing through digital technology…
Aston Lark, Aviva and Covéa win big at 2021 British Insurance Awards
Aston Lark and Aviva were the big winners at the 2021 British Insurance Awards on a night when Covéa was crowned General Insurer of the Year.
Intelligence: Pepping up the primary markets
The Financial Conduct Authority is currently consulting on proposals to encourage young, fast-growing firms to seek a public listing at an earlier stage in their development. Edward Murray investigates if this will give a boost to the insurance sector,…
The top 30 European Insurers 2021: A turbulent time
The impact of Covid-19 saw the European non-life insurance market report a decline in gross written premium and profit after tax. Mathilde Jakobsen, director, analytics, Amsterdam, AM Best, analyses the numbers and reports on the movements in the ranking…
Questgates continues acquisition spree; Dual to buy Align Financial; Right Choice bags Moorhouse; Admiral, Ageas, Allianz, Aviva and Zurich report UK results
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: Inside two years of insurance data breach reports
Exclusive: Insurers, brokers and other firms within the industry have made 315 data breach reports over two years, with many of the best known businesses in UK insurance among those to notify and cyber a growing concern.
Spotlight: Personalisation - Why self-service claims put the power into the hands of the policyholder
Whether it is legacy infrastructure or culture, things that were once considered barriers to the adoption of self-service claims are being torn down. Valerie Hart explores the progress insurers have made since the Covid-19 pandemic began.
WTW sells Irish arm to GRP; motor premiums hit five year low; Questgates acquires two firms and LV tops new customer experience report
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
DLG to take Motability deal and 550 staff from RSA
RSA Motability staff are set to transfer over to Direct Line Group with the latter having agreed a takeover of the partnership.
ABI Climate Change Summit: Past point of stepping away from climate change responsibilities says Direct Line's James
With “trillions in assets”, “billions spent” on supply chain and “millions of customers”, Direct Line CEO Penny James urges the insurance industry is past the point where anyone can step away from their responsibilities in relation to climate change.
ABI Climate change Roadmap: £60bn a year could be invested in meeting net zero targets
The Association of British Insurers has set out an ambitious Climate Change Roadmap that could see the UK’s insurance industry contribute one-third of the investment needed to meet the UK’s Net Zero target.
Intelligence: CSR is dead, long live ESG
Although environmental, social, and governance issues have been mentioned as far back as 2006 by the United Nations with other sectors seeing it incorporated into their financial evaluations, insurance is only recently picking up the buzzword. Post…