Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Blog: Brand strategies that build customer trust
Thomas Cowper Johnson, a director at Davies Group company Service Tick, examines how firms with no insurance credentials have managed to build and maintain a relationship of trust with their policyholders.
Merry Christmas from Post
Infopro Digital's offices are now closed until Tuesday 2 January 2017 for the festive period. We would like to take this opportunity to wish you all a very Merry Christmas and a Happy New Year from the Post team.
Aviva's Maurice Tulloch on the race to sustainability
Maurice Tulloch, CEO of international insurance at Aviva, explains why and how the industry should encourage a global race to sustainability.
Aviva paid out £2.7bn in claims during 2016
Aviva paid £2.7bn last year in cash settlements and services to more than 775,000 UK customers claiming on their individual insurance policies.
Insurers pay out £2.7bn in minor injury compensation in two years
Insurers have paid £2.7bn in minor injury compensation since the government first proposed whiplash reforms in Autumn 2015.
Policy Castle partners with smart home security system provider
Policy Castle has partnered with smart home security system provider, Cocoon, to provide its customers with discounted home insurance policy.
This Week in Post: Personal injuries and parenting fails
I felt very smug when my daughter tried on her first pair of slipper socks: she liked them! That meant I wouldn’t need to argue with her to keep her little feet warm – and she wouldn’t risk slipping on wooden floors. What I hadn’t foreseen though was…
Aviva is targeting higher growth and preparing for bolt-on acquisitions
Aviva is upgrading its targets for earnings growth, cash and dividend in order to make bolt-on acquisitions and pay off debt.
Gary Lineker-backed insurtech enters partnership with Arag
Neos will partner with Arag to provide home emergency and legal expenses cover for its connected home product.
Analysis: Review of the year 2017
The past year has been a stormy one for the insurance market – and not just in terms of weather: the discount rate saga and the insurance premium tax hike helped propel motor premiums to stratospheric highs. Industry figures see clearer skies, however,…
Aviva announces equal parental leave for staff
Aviva has announced a group-wide policy to offer men and women equal parental leave.
Insurtech firm raises further £6m with plans to expand internationally
On demand insurance provider Zego has raised £6m in funding from Balderton Capital, as it looks to double in size and increase its product offering.
Cage fighter's spurious claim knocked out of court
A champion cage fighter has been ordered to pay court costs back to Aviva after his whiplash claim was ruled to be fundamentally dishonest.
Underwriting Service Awards 2017: Winners
The leading lights of underwriting gathered last night at Post’s annual Underwriting Service Awards. The winners are below:
Aviva buys Irish insurer for €130m
Aviva has acquired Irish insurer Friends First in a deal worth €130m (£116m).
Smart home insurer launches nationwide to provide quotes in under 60 seconds
Smart home insurance provider, Neos, has launched nationwide and will allow customers to manage their policies via an app.
Roundtable: How new technologies can speed up motor claims
The motor space is under intense pressure in terms of costs. With margins tight, how can insurers handle claims efficiently while delivering good customer service? New technology may provide part of the answer
Asia's multi-billion dollar insurtech opportunity
Insurtech will transform the Asian insurance industry in the next ten years with consumers likely to be the real winners of innovation, according to Nicky Burridge.
Aviva's Wei: "The only way to win is to disrupt with innovation"
Chris Wei, chairman of Aviva Asia and Aviva Digital, has given his views on innovation in insurance at Hong Kong Fintech Week.
Analysis: Councils: Local challenges
Local government insurance has to deal with emerging risks. How is it adapting as competition increases?
Aviva sells Taiwan life JV stake for $1
UK-headquartered insurance group Aviva has exited the Taiwanese market with the sale of its 49% stake in First-Aviva Life.
'Foolish' insurance cheat caught out after TV bungee jump
A reality TV show contestant has been handed a 10-month custodial sentence suspended for two years after a bungee jump on national TV scuppered her fraudulent personal injury claim.
This week in Post: storm warning
Almost 30 years ago to the day, I had my first introduction to the power of Mother Nature and the world of insurance as the 'Great Storm' of October 1987 swept across the UK.
Brokerbility survey sees Allianz ranking highest for overall satisfaction
The latest satisfaction survey from Brokerbility has revealed the insurers that ranked highest for their claims, underwriting and accounts processes between April and September 2017.