Roundtable: Where next for personal injury reform?

Carpenters roundtable
Back row, l-r: Howard Grand, director of legal UK GI, Aviva Broker UK; Shirley Denyer, technical director, Forum of Insurance Lawyers; Martin Milliner, claims director, LV; Jon Cawley, head of claims, NFU Mutual; Steve Cross, head of claims, Markerstudy; Declan O’Mahony, head of large loss claims, ERS; Carol Parsons, head of operational claims, DAS; Andrew Redmayne, UK claims manager, Aioi Nissay Dowa Insurance Europe; Simon Stanfield, chairman, Motor Accident Solicitors Society, and partner and head of road traffic accidents and technical claims, Simpson Millar; Robin Challand, claims director, Ageas UK; and Mike Hallam, head of technical services, British Insurance Brokers’ Association. Front row, l-r: Javier Gonzalez, head of third-party motor claims, Covéa; Donna Scully, director, Carpenters; Carolyn Mackenzie, complex claims and strategy director, RSA; and Calum McPhail, head of motor and casualty technical claims, Zurich.

Met with praise from insurers and incredulity from personal injury lawyers, the Civil Liability Bill changes the way the discount rate is calculated and reforms whiplash compensation through banning p

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