Skip to main content

Roundtable: Where next for personal injury reform?

Carpenters roundtable
Back row, l-r: Howard Grand, director of legal UK GI, Aviva Broker UK; Shirley Denyer, technical director, Forum of Insurance Lawyers; Martin Milliner, claims director, LV; Jon Cawley, head of claims, NFU Mutual; Steve Cross, head of claims, Markerstudy; Declan O’Mahony, head of large loss claims, ERS; Carol Parsons, head of operational claims, DAS; Andrew Redmayne, UK claims manager, Aioi Nissay Dowa Insurance Europe; Simon Stanfield, chairman, Motor Accident Solicitors Society, and partner and head of road traffic accidents and technical claims, Simpson Millar; Robin Challand, claims director, Ageas UK; and Mike Hallam, head of technical services, British Insurance Brokers’ Association. Front row, l-r: Javier Gonzalez, head of third-party motor claims, Covéa; Donna Scully, director, Carpenters; Carolyn Mackenzie, complex claims and strategy director, RSA; and Calum McPhail, head of motor and casualty technical claims, Zurich.

Discount rate and whiplash reforms are going through parliament. Will the outcome be beneficial to all?

Met with praise from insurers and incredulity from personal injury lawyers, the Civil Liability Bill changes the way the discount rate is calculated and reforms whiplash compensation through banning

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

Why AI should never make insurance claims decisions

As the mass roll-out of artificial intelligence in insurance continues at break neck speed, Ross Sinclair, founder and CEO at embedded insurance technology provider EIP, discusses one area of insurance that AI needs to be kept away from: claims decisions.

Managing the ‘forever risk’ of PFAS

How PFAS, often called “forever chemicals”, is creating one of the most complex and far-reaching environmental risks for insurers today is the topic of the latest Insurance Post Podcast.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here