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Aviva

Apprentices: You're hired!

A growing number of school leavers are choosing work over university and the insurance sector is capitalising on this wealth of much-needed young talent

SMEs: All things unequal

Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued?

Insurance Complaints: No more Mr Angry

There is no crisis as far as complaints directed at insurers and brokers go – but even one unfairly treated customer is too many. So, how seriously is this area being taken and are efforts underway to raise standards further?

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