Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Aviva detected £85m in insurance fraud last year
Aviva detected £85 million of insurance fraud last year and recorded a 9.5% increase in the number of fraudulent claims.
Interview: Hayley Robinson, RSA global risk solutions
Six months following her appointment as managing director of RSA global risk solutions, Hayley Robinson sits down with Will Kirkman to talk about her new role
Neos investment will not disrupt partnership with Homeserve, Aviva says
Aviva Ventures’ latest investment into Neos will not affect its standing relationship with emergency repairs service Homeserve.
This Week in Post: Manchester in our thoughts
The Manchester attack touched us all this week. Because we might live or work in the city. Because we might have visited recently. Or because we have, you know, a heart.
Neos secures £5m Series A investment led by Aviva Ventures
Connected home Insurtech startup Neos has secured a £5m series A investment led by Aviva Ventures.
Aviva plans to tackle dual pricing with Ask It Never service
Aviva is planning to tackle the issue of dual pricing with its Big Data-driven Ask It Never service and offer customers a fixed level pricing when they renew their policy.
Tragic hero of Manchester bombing was Aviva employee
One of the victims of the Manchester terrorist attack, Kelly Brewster, was an employee of Aviva, it has emerged.
Blog: From Noddy to Sweep, kids TV has been helping insurers sell products since 1985
Post content director Jonathan Swift reflects on the relationship between children's television and insurance over the last four decades.
Dacre Bleu: will the industry act after Daily Mail attack on insurer 'sharks' and 'pirates'?
Post content director Jonathan Swift reflects on the Daily Mail coverage of insurers reportedly ripping off loyal customers, and asks if beneath the tabloid headlines there lies a home truth the industry needs to act on?
Aviva lifts email block after being on cyber lock down
Aviva has taken precautionary measures against the Wanna Cry ransomware attack which happened last week by going into cyber lockdown.
Claims aggregation: Joined-up thinking
The Supreme Court ruling in AIG has clarified the conditions under which claims can be aggregated, allowing insurers to reduce their exposure, but future cases will remain highly fact-sensitive
Axa tops Brokerbility bi-annual survey
Brokerbility has completed its bi-annual member survey, with Axa retaining the top spot for the eighth year running.
#BibaFever: B-B-Q: What brokers and insurers want from the next government
Delegates at the British Insurance Brokers’ Association conference have asked the next government for some stability.
#BibaFever: B-B-Q: Who would the insurance industry invite to the perfect summer BBQ and what would they serve them?
As the embers start to go out at another British Insurance Brokers’ Association Conference, the #BibaFever team sought the answer to the biggest BBQ question of them all.
#BibaFever: B-B-Q: The UK insurance industry outlines how the UK can remain competitive post-Brexit
As the British Insurance Brokers’ Association Conference continued in Manchester today the Insurance Post and Insurance Age #BibaFever team went out to grill delegates about the topics that have been getting the tongs (sic) wagging.
Roundtable: ADAS and the next step to driverless cars
Autonomous vehicles, drones and cyber innovation have been hogging much of the discussions as to how insurers can prepare themselves for the technology of the future. What can easily be overlooked is the complex technology that already exists in the…
Aviva's 'Ask It Never' concept to cut out question asking process
Aviva has created a new prototype system that will use Big Data rather than rely on customers to fill out hundreds of questions when making an application.
Crash for crash gang sentenced to over 33 years following IFB investigation
A crash for cash gang have been sentence to over 33 years for carrying out a fraud that had the potential cost of £500,000.
Blog: Injured claimants are not lobby fodder
I spent 15 years working for a number of insurance companies before ‘crossing the floor’ to be the managing director of Minster Law, a claimant firm. Whether moving from insurance to the law is a step up the public approval rankings or a step down is a…
Career Development: CII hosts apprenticeship ‘match-making’ event
The Chartered Insurance Institute has brought together leading insurers, students and apprentices in a speed networking event to mark National Apprenticeship Week.
Editor's comment: Feeling lucky?
My Irish grandmother always said bad things come in threes. In the last 18 months the insurance industry has faced bad returns on investments, several increases to insurance premium tax and now the huge change to the Ogden discount rate, so the sector…
Flood Re marks first birthday
Flood Re, the non-profit flood reinsurance scheme, marks its one year anniversary today.
In Depth: Ogden outrage – dismantling the discount rate
The decision to cut the Ogden discount rate for the first time in 16 years sent shock waves through the industry that will be felt for months and years to come.
Aviva Asia creates Asia regional CEO role
Aviva Asia has appointed the regional executive for Indonesia and Vietnam Randy Lianggara as regional CEO for China, Indonesia and Vietnam.