Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Climate change: insurers feeling the heat
The global risk landscape is currently dominated by environmental upheavals caused by climate change. The resulting catastrophes are of concern to people in general and insurers, in particular, tasked as they are with underwriting and managing ever…
This week in Post: bags of losses
This week has been a tumultous one for me and the insurance market alike.
Aviva to focus on cost-cutting in wake of restructure
Aviva will look to make cuts in areas of the business that overlap following the recent restructure.
CII holds mass networking event to highlight insurance apprenticeship opportunities
The Charted Insurance Institute has organised a networking event between leading insurers, students and apprentices to raise awareness of insurance apprenticeship schemes.
Aviva's general insurance COR soars to 106.3%
Aviva has reported a significant increase in its UK general insurance combined operating ratio to 106.3% in 2016.
After Brolly v Travelers, here are six more insurance brand and marketing spats that made the headlines
The news last month that insurance giant Travelers had objected to insurtech startup Brolly using an umbrella as its logo got me thinking.
Aviva, AIG, XL Catlin and Zurich discuss importance of brand within insurer marketing strategies
Insurers are becoming more sophisticated in their quest to deliver ‘brand value' given the growing number of marketing channels available to deliver their messages.
Aviva's Lindsey Rix on building trust and demystifying insurance
Let's be honest: insurance isn't the most exciting subject and it's often seen as a grudge purchase, something we have to have just in case the worst happens.
Aviva partners with insurtech start-up Hibob
Aviva has signed a deal with insurtech start-up Hibob to better enable SME clients to set up workplace pension schemes.
March 2017 Post: Census and CII CEO
My one-year-old just started toddling. She was so proud after pushing her walker to the other side of the room that she applauded herself. As a result, she lost her balance and landed on her bum.
Insurance Census 2017: Face of insurance
Insurance, like many financial services sectors, has a reputation for being pale, stale and male. In Post’s latest research Michèle Bacchus finds out if the description still fits and what the industry is doing to effect change
Aviva takes £385m hit from discount rate cut
Aviva expects to take an exceptional charge to its 2016 profit after tax of approximately £385m as a result of the decision to cut the discount rate.
Fatal crash for cash scammers given prison sentences
Three crash for cash fraudsters have been sentenced after their scam killed an 88-year-old woman.
Financial Ombudsman reveals 5% increase in complaints about insurers
Insurers had 5% more complaints made about them in the second half of 2016 than in the first half of the year, up to almost 18,000.
Aviva will retrain staff affected by automation roll out
Aviva has asked staff if a robot could better perform their job. If the answer is yes, the company will offer employees the chance to be retrained.
Flood Re: One year on – how effective and successful is the scheme?
Post looks at Flood Re as it approaches its anniversary
QBE appoints McMillan as COO
Sydney-headquartered QBE has appointed former CEO of Aviva Europe and chairman of global health insurance David McMillan as group chief operations officer.
Solvency II risk margin is ‘fundamentally flawed’: PRA
Solvency II is broadly fine but there are some bugs that need to be ironed out, the CEO of the Prudential Regulation Authority has said.
Blog: Seven Asian insurtech start-ups to watch in 2017
Despite the US being seen as the pre-eminent center for insurtech investment, it in no way has the monopoly on all the good ideas.
Tesco Bank to exit life, GI unaffected
Tesco Bank is to withdraw from the life insurance market, but its general insurance offering will not be affected.
Week in Post: Moves and booze
For the first time ever, I had to purchase home insurance this week and despite working with the insurance industry, I had no idea how to go about it. So I ended up on an aggregator site.
Watchstone issues claim against Aviva Canada
Watchstone Group’s Canadian subsidiary Hubio Solutions has issued a claim in the Ontario Superior Court of Justice against Aviva Canada.
The Polish insurance market and its prospects
Price wars in the motor sector have contributed to poor results for Polish insurers, but the market could be shaken up by upcoming distribution rules and potentially growing demand for property, liability and cyber policies.
Aviva UK embarks on executive reshuffle
Aviva's UK CEO Andy Briggs has reshuffled his executive team following last month's business restructure.