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John Lewis Money hires former Co-op Insurance boss
Former Co-op Insurance managing director Charles Offord has been hired by John Lewis Money as director of financial services, as the business looks to develop its broker model for credit and insurance.
OpenAI reveals ‘strength and depth’ of security insurers need
Viyat Bhalodia, a member of the technical staff at ChatGPT creator OpenAI, has outlined the security controls insurers need when using artificial intelligence agents.
Tokio Marine HCCI launches humanoid robot coverage
Tokio Marine HCC International and broker Adrian Flux are launching what they describe as the UK’s first domestic humanoid robot household insurance policy.
Keeping choice alive in a changing broker market
View from the Top: Michelle Taylor, broker distribution director at Aviva, argues that insurers have a role to play in preserving choice in the broking market, whether brokers choose to consolidate or remain independent.
Q&A: Gareth Butler, Kingfisher
Gareth Butler, managing director of Kingfisher Insurance, speaks to Insurance Post about the firm’s partnership with TV production company Greenlight and its new status as UK presenting partner for Motorsport Mundial.
Throwback Thursday: Aids debate
Insurance Post’s Throwback Thursday steps back in time to October 1991 to remind you what was going on this week in insurance history when the sector was counting the cost of Aids and defending the questions it asked life insurance applicants.
Insurance sector reponds to 2026 Budget
John Healey has delivered his first Budget as Chancellor of the Exchequer today (28 October), bringing in a range of changes for SMEs and UK businesses, but notably failed to act on Insurance Premium Tax rates.
Zurich’s Matthias says EU climate alliance is a ‘shared priority’
The European Union will establish a Climate Insurance Alliance, which will deliver actions to narrow the climate protection gap as Zurich’s Resilience Solutions’ global head, Robin Matthias, said the scheme was an opportunity for public-private co-operation.
E-scooter claims: can insurers get ahead of a growing risk?
Fiona Nicolson examines the frequency and severity of e-scooter-related claims plus how the current legal and regulatory framework create uncertainty for insurers and claimants.
What next for Aviva and insurance’s greatest Dame?
Editor’s View: Emma Ann Hughes considers the remarkable turnaround of Aviva under Dame Amanda Blanc and asks what comes next for the insurer and its formidable group CEO.
Editor’s Choice
How can AI fast track insurance claims?
How artificial intelligence is reshaping claims experiences is examined in the latest Insurance Post Podcast, sponsored by RDT.
What next for Aviva and insurance’s greatest Dame?
Editor’s View: Emma Ann Hughes considers the remarkable turnaround of Aviva under Dame Amanda Blanc and asks what comes next for the insurer and its formidable group CEO.
How AI is redefining the art and science of underwriting
As artificial intelligence adoption expands across underwriting, Marcel Le Gouais examines how a more complete picture is emerging of where automation ends and human judgement remains.
Top 100 UK insurers of 2026 revealed
Insurance Post’s Top 100 UK Insurers list has experienced a significant shake-up due to meaningful declines in revenues at Direct Line and Intact in 2025.
Insurance matrix
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
UK claims service hits new record high
Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.
Middle East disruption drives uptick in travel insurance complaints
A 30% year-on-year rise in travel insurance complaints has been partly linked to disruption from the Middle East conflict. However, Millie Ridley, senior researcher at Fairer Finance, reveals customer satisfaction in the product continues to improve.
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
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