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Headcount cuts cost insurance its human headspace
Editor’s View: After years of warning about a war for talent, Emma Ann Hughes reckons insurance bosses should think carefully before winning the cost war by replacing some of the people it spent so long trying to attract with artificial intelligence.
Penny Black’s Social Diary: Beazley’s support for ex-offenders
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Jensten CEO Organ exits with Buesnel named successor
Rob Organ is to step down as CEO of Jensten Group, with Clive Buesnel appointed as his successor from 2 November 2026, subject to regulatory approval.
Motor insurance prices see first annual increase since 2023
Motor insurance prices have risen by 2.7% over the past year, marking the first annual increase since 2023, according to Defaqto.
Admiral covers plug-in solar as one in five consider purchase
Admiral has confirmed its home insurance customers will be covered for plug-in solar panels as standard, after research revealed one in five UK adults are considering buying the technology.
Insurance Museum seeks permanent home as Bank exhibition opens
The Insurance Museum is still searching for a permanent home nearly a decade after plans for a repository first began and as it opens an exhibition at the Bank of England.
Sapiens CTO warns insurers against costly AI ‘sledgehammers’
The insurance industry must learn from powerful yet costly “sledgehammer” frontier artificial intelligence models amid tokenisation concerns, according to Sapiens’ chief technology officer Glen Ceniza.
Q&A: Jeremy Trott, Ecclesiastical
Jeremy Trott shares his plan as church operations director and what he’ll bring to the new role from his six years’ experience as claims director.
Beazley confirms redundancies
Unrelated to the Zurich acquisition, Beazley has made a small number of redundancies, Insurance Post can reveal.
Is Admiral’s job cull a wake-up call for the UK insurance market?
Content Director’s View: Despite recording significant profits in a difficult market, Admiral last week announced it was cutting 500 roles. Jonathan Swift looks at what the move – remarkably not linked with artificial intelligence – means for the rest of the UK insurance sector.
Editor’s Choice
Is a gen AI-enabled fraud tsunami heading for multiple business lines?
Amid an escalation of artificial intelligence-enabled fraudulent claims in the home and motor lines, Marcel Le Gouais explores how insurers are ramping up detection measures and collaborating with police to aid fraudster convictions.
Has broker Bennetts set a record with seven owners since 2000?
Content Director’s View: Private equity, consolidators, insurers seeking diversification ... these have all contributed to a boom in M&A and investment in the UK insurance sector since 2000. Jonathan Swift looks at which businesses have – as a result – changed hands the most since the turn of the century.
How insurers are navigating a stormy yacht market
From superyachts to mid-tier pleasure craft, Tom Luckham explores what's driving the yacht insurance market, and whether better tech, data and underwriting is keeping pace with risk.
Protecting panting pets from overheating in heatwaves
As the UK swelters through heatwaves, Scott McGee discovers insurers are seeing signs that soaring temperatures are changing the nature of pet claims and prompting renewed focus on prevention.
Insurance matrix
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
UK claims service hits new record high
Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.
Middle East disruption drives uptick in travel insurance complaints
A 30% year-on-year rise in travel insurance complaints has been partly linked to disruption from the Middle East conflict. However, Millie Ridley, senior researcher at Fairer Finance, reveals customer satisfaction in the product continues to improve.
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
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