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Rising water excess fuels distrust in home insurers
Peter Roper, head of research at Fairer Finance, argues home insurers need to do more to help customers understand the cover they are purchasing to increase satisfaction in the sector's products and services.
Diary of an Insurer: Aviva’s Katriona Cunningham
With teams based across Perth, Norwich, Sheffield, Belfast, and Maxim, near Glasgow, Katriona Cunningham, policy application fraud lead at Aviva, tends to travel a bit for work and also taxis her girls to gymnastics, tennis, and swimming.
David Howden awarded CBE in King’s Birthday Honours list
Howden founder and CEO, David Howden, has been honoured in King Charles’ Birthday Honours list.
Court deems credit hire companies liable for costs
In what has been labelled a “landmark victory for insurers,” the Court of Appeal has given definitive guidance that credit hire organisations are responsible for the costs of unsuccessful litigation.
Editor’s Choice
Liverpool’s insurance sector is still alive and kicking
As the Airmic conference lands in Liverpool, Insurance Post’s Harry Curtis takes a look at the city’s storied insurance past as well as how the industry is still quietly thriving on Merseyside.
Can insurers harness the power of Generative AI?
Generative artificial intelligence has the market buzzing around its huge potential for business growth, but at this early stage, Rachel Gordon warns many factors need careful consideration.
Navigating record claims in the generative AI era
As generative artificial intelligence reshapes the insurance landscape, industry experts joined the Insurance Post podcast to share how the sector is adapting to record claims volumes and shifting customer expectations.
Diversity and Inclusion in Insurance Awards open for entries
Entries are now open for Insurance Post’s Diversity and Inclusion in Insurance Awards 2025.
Insurance matrix
Rising water excess fuels distrust in home insurers
Peter Roper, head of research at Fairer Finance, argues home insurers need to do more to help customers understand the cover they are purchasing to increase satisfaction in the sector's products and services.
Three ways insurers can better assess the risk of weight loss jabs
Swiss Re has made three recommendations on how insurers can leverage the results of behavioural science experiments to better assess risk and support policyholders using weight loss jabs to reduce their waistlines.
What it takes to scale generative AI in insurance revealed
While insurance executives expect generative artificial intelligence investment to continue to increase, a survey by Accenture shows that spending has yet to translate into scaled deployment.
Insurance industry’s most powerful players revealed
Making multi-billion-pound takeover bids for rivals and challenging political posturing is what it took to secure the top spots on Insurance Post’s 2025 Power List.
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