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Nine in 10 bosses expect AI to take over claims admin

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Nine in 10 senior insurance professionals expect end-to-end claims administration to be managed by artificial intelligence within 24 months, according to data from embedded insurance provider EIP.

David Mitchell-Dawson, director of product at EIP, said the insurance industry was surprisingly “bullish” on the power of AI, despite having a history of being slow to change.

He continued: “This

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