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AIG’s partnership; Seventeen’s acquisitions; Markerstudy’s CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Government’s deregulation would worsen home insurance outlook
Louise Clark, general insurance policy manager at the Association of British Insurers, has urged the government to reconsider proposals to further relax building regulations following the close of a recent consultation.
Testing phase let down Blueprint Two progress
Lloyd’s Market Association operations director, Joe Brace has claimed the inability to get Blueprint Two o the testing phase was one of the contribution factors as to why the project was ultimately shelved.
ChatGPT delivers fourfold conversion uplift for insurer
Traffic generated through ChatGPT is converting at four times the rate of traditional search engines, signalling a major shift in how customers buy insurance, according to Juan Garcia, co-founder and co-CEO of Tuio.
Zurich’s Nicholson says tech must enable empathy in claims
Insurers need to strike the right balance between digital efficiency and human empathy in claims handling, according to James Nicholson, chief claims officer of Zurich UK.
Is it Time:To get some new business cards for Biba 2026?
Content director’s view: With vinyl now as popular as it was in the 80s and Pokémon never being more collectible, could physical business cards make a comeback? Jonathan Swift points to recent evidence to indicate this may be the case, but is still on the fence whether to get some printed for Biba 2026.
Go Compare head warns insurers about rushing into using AI
Hoodi Ansari, director of data and operations for Go Compare, has issued a warning to insurers about acquiring the latest technology for customer support.
Penny Black’s Social Diary: Yutree’s arrest; Convex’s spread
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector's social media posts.
ManyPets CEO warns pet insurance is at inflection point
Luisa Barile, group CEO of ManyPets, has warned pet insurance is at an inflexion point when it comes to profitability, meeting customer expectations and artificial intelligence changing how policies are purchased.
What do we want from the FCA’s new insurance head?
Deputy editor’s view: After months of waiting for the FCA to announce a new head of insurance, we finally have the answer. But what will be expected of Chris Knight when he takes up his position in July?
Editor’s Choice
Five future female insurance leaders
In honour of International Women’s Day, Insurance Post highlights five women working in the insurance industry in 2026 who are on a trajectory to become bosses in the UK’s largest insurance businesses.
Crypto adds a dangerous new twist to insurance fraud
Crypto’s speed and anonymity are making it easier for criminals to disguise fraudulent insurance activity. Fiona Nicolson examines what insurers are doing to rethink detection and governance.
What do insurers need before the UK goes driverless?
With the UK government moving full steam ahead with autonomous vehicle testing, Scott McGee asks how close we are to a driverless world, and what do insurance providers need before that becomes a reality.
Enter Best Insurance Employer 2026 today
If you work for one of the greatest employers in the insurance industry and want to shout about it, make sure you complete Insurance Post’s Best Insurance Employer survey today.
Insurance matrix
Insurer CEOs bet big on AI and M&A for growth
Insurance chief executives have artificial intelligence, dealmaking and ESG strategy at the heart of their growth plans for this year, according to KPMG.
Pet insurers with the most satisfied customers revealed
Fairer Finance’s latest survey shows the impact of an animal’s age on policyholders satisfaction with their pet insurer, plus which provider has the happiest customers is revealed.
Insurers' greatest IT headaches revealed
Delays in data updates (75%) and inflexible screening tools (80%) are the insurance sector’s most acute challenges, a London Stock Exchange Group Risk Intelligence survey of compliance professionals has revealed.
Why 70% of UK properties remain underinsured
Seven out of 10 UK properties remain underinsured, according to RebuildCostAssessment.com latest data, leaving owners exposed to increasing rebuild costs.
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