Outsourcing

Interview: Zego CEO Sten Saar

Zego co-founder and CEO Sten Saar tells Emmanuel Kenning about the insurtech’s significant growth ambitions, how he came into the market nearly four years ago and why he is committed to it for the long haul

Roundtable: The rush to technology

The seemingly headlong rush by insurers to connect everything, pulling together fragmented legacy systems and IT architecture has left many of them struggling to find the right solutions. Post gathered a group of experts together to see how firms are…

Regulators consult on operational resilience

Insurance is one of the sectors under the spotlight in a shared policy summary and joint consultation by the Financial Conduct Authority, Prudential Regulation Authority and the Bank of England on incoming requirements to strengthen operational…

Roundtable: Building out from the back office

The hype over new technologies might have the industry excited. But there remains a question of whether these firms’ back offices are fit for purpose to enable them to maximise these customer facing investments. Against this backdrop, Post, in…

Interview: Ian Muress, Sedgwick International

Having left Crawford in April 2017 after 15 years at the firm, Ian Muress resurfaced in January as CEO of Sedgwick International, a claims business he describes as the largest of its kind "on the planet". He spoke to Jonathan Swift about why people…

Interview: Ali Crossley, BGL

In less than a year in her new role as managing director for Junction and BGL Customer Services, Ali Crossley has helped implement more than 100 digital improvements across the group's brands.

Analysis: Energy risks: negative energy?

The insurance industry is worried about the energy sector. This already complicated and fragmented industry is getting more complex, especially with pressure from governments to increase production from renewable sources, just as the risks it faces are…

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