Having left Crawford in April 2017 after 15 years at the firm, Ian Muress resurfaced in January as CEO of Sedgwick International, a claims business he describes as the largest of its kind "on the planet". He spoke to Jonathan Swift about why people…
In less than a year in her new role as managing director for Junction and BGL Customer Services, Ali Crossley has helped implement more than 100 digital improvements across the group's brands.
Australian insurer IAG has placed 141 jobs in Christchurch under threat of redundancy.
BGL Group has appointed Anna McEntee to lead its Frontline business, marking the conclusion of the consolidation of senior leadership team in the company’s Insurance Distribution and Outsourcing division.
The insurance industry is worried about the energy sector. This already complicated and fragmented industry is getting more complex, especially with pressure from governments to increase production from renewable sources, just as the risks it faces are…
A minority of Gibraltarian insurers could suffer from the loss of European passporting rights but the territory could also attract companies looking to enter the UK market after Brexit.
Davies Group has acquired regulatory services business Cynergie UK, its first deal since gaining a new equity backer.
Claims Equilibrium Club will provide claims support to Compass Broker Network.
Sitting in my front room on Saturday morning I took a phone call from a claims management company.
Every so often a case emerges that threatens significant change to the insurance industry. The recent European Court of Justice decision in the case of Aspiro, a Polish claims handing company, has done just that.
Charles Taylor will establish a third party administrator to handle specialist lines later this year, Post has learned.
Following the UK electorate’s vote to leave the European Union, there has been a lot of crystal ball gazing as to what it might mean for the insurance industry.
Service providers and insurers are sharpening up their outsourcing practices to bring them into line with tough new regulatory demands outlined by the Financial Conduct Authority a year ago.
Adding risk management services to their offering could help brokers differentiate themselves from their competitors. Our expert panel discuss outsourcing, regulation and how insurers can help
Expanding overseas poses challenges for the insurance sector and, in particular, with the level of management oversight required
UK insurers are facing significant increases to the cost of outsourced claims handling if the government is forced to align its VAT position to a recent European Court of Justice ruling, but the June vote on whether the UK should leave the European Union…
An ongoing review abandoned by the European Commission on Wednesday (28 October) could increase the tax burden for UK insurers.
Outsourcing and software provider Target Group has promoted Ian Larkin and Bill Alley to the role of co-group CEO and appointed Paddy Byrne to the role of chairman.
Quindell’s share price fell by a third to 79p this morning as the beleaguered outsourcing provider resumed trading on the London Stock Exchange’s AIM index.
Quindell non-executive chairman Richard Rose has outlined the firm’s approach towards a capital return that will see shareholders receive at least £1 per share in a cash handout funded by the sale of its professional services division.
The Managing General Agents' Association has today published best practice guidelines for its members covering the procurement and management of outsourced claims handling services.
Two fifths of insurers are still allocating more than 70% of their technology budget on non-discretionary or run spend, rather than projects that might allow them to innovate and change their businesses.