Outsourcing
First Central to cut 160 Jobs
First Central is consulting on significantly reducing its workforce and outsourcing roles to its South African office in the new year, Insurance Post can reveal.
Tech shift in insurance slashes underwriting and pricing job vacancies
Automation and artificial intelligence-driven algorithms are reducing the number of new underwriting hires at the start of 2025, according to exclusive data analysis by Michael Stefan, partner at executive recruitment firm Hanover.
How to build an insurer that’s ready for 2030
View from the Top: Carys Lawton-Bryce, chief operations officer at Markel International, explores how insurers can navigate an evolving landscape shaped by shifting market cycles, AI-driven transformation and the growing imperative of resilience.
Checking the price is right for insurance
Emma Ann Hughes examines how to prove the price is right of cover for different segments of consumers and observes it requires a whole lot more than just knowing the cost of delivering insurance products and services.
Why insurers should get ready for Dora rules now
With the Digital Operational Resilience Act coming into force on 17 January, Rowan Armstrong, partner at Browne Jacobson, says it is vital that UK-based insurers operating in the European Union embrace enhanced digital operational resilience testing,…
How insurers address evolving supply chain risks
How incidents like the attacks in the Red Sea, drought in the Panama Canal and Baltimore bridge collision have the potential to create cascading exposures for insurers is examined by Tim Evershed.
Evolving the insurance claims supply chain
The post-Covid world has thrown a wrench into the well-oiled machines of insurance claims. A persistent lack of resources – from car parts to building supplies – is causing delays and frustrations for both insurers and policyholders. In this environment,…
How insurers can up their claims game
Insurers love to talk about claims exaggeration, but David Worsfold asks: are they guilty of some exaggeration of their own?
FCA warns insurers against subletting regulatory responsibilities
The Financial Conduct Authority’s head of department for insurance market interventions, Caroline Gardner, has revealed the regulator’s concerns about providers keeping an eye on their claims handling partners.
Turbulence in the aviation insurance market
Between the aftershocks of a global pandemic and the spectre of losses resulting from the seizure of aircraft in Russia following the invasion of Ukraine, Harry Curtis explores how the 2020s got off to a turbulent start for aviation insurers.
Specialist Risk Group's latest deal; Animal Friends partners with Costco and Gauntlet joins Brokerbility
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
View from the top: Why the Consumer Duty will strengthen third-party partnerships
Sharna Thomson, head of customer claims at Zurich UK, considers how the FCA's Consumer Duty requires insurers and brokers to make sure their third-party partners adhere to the new rules too.
Arc Legal considers expansion into new lines
Arc Legal bosses reveal plans to provide total ancillary insurance cover as celebrates 20 years of operation.
Is Tesla's imminent UK insurance entry the 'revolution' that has been threatened?
Analysis: After Insurance Post reported Tesla had submitted Companies House listings to set up an in-house insurer in the UK, we examine is this good or bad news for electric vehicle drivers?
Six key takeaways from Post's digital, data and technology breakfast briefing
Insurance Post recently gathered together a group of insurance technology experts to discuss the digital and data trends and developments the market can expect to gain traction on in 2023 and beyond. Jonathan Swift recounts some of the most notable…
Retiring Muress replaced by Simoncic at Sedgwick
Market moves: Sedgwick international chief executive officer Ian Muress has announced plans to retire on 31 March, when he will be replaced by Tom Simoncic.
Interview: John O’Roarke and Ronan McCann, HF (formerly Horwich Farrelly)
Having overseen a name change from Horwich Farrelly, CEO Ronan McCann and chairman John O’Roarke explain how the rebranded HF is shaping up for a future of diversification, M&A and staff ownership as it looks to become the Admiral of the legal sector.
Data Analysis: Graduate underwriting recruitment in an employee's market
Post surveys graduate opportunities in underwriting, to investigate how the sector is treating new and prospective entrants.
EY issues home/motor profit warning for 2022; Collective Benefits and Nimbla get US investment; HSB buys MG Group; Floodflash and Munich Re partner up; and Carrot sold to Granite
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
General insurers lag behind reinsurers and investment managers in operational resilience readiness
General insurers are lagging behind reinsurers and investment managers in their preparation for operational resilience rules that come into force in March 2022, according to research by Oric International and Sicsic Advisory.
The death of insurasaurus? Why complacent and out of touch insurers must overhaul their business, and their image, to survive
Like other corporate dinosaurs, many insurers face extinction if they don’t become less reliant on old ways of doing things and robust barriers to entry.