Outsourcing

Roundtable - Cloud computing: head in the clouds

The term 'cloud computing' is very much in vogue. Post gathered together technology and insurance industry experts to debate whether the industry is ready to seize the opportunities it can offer. Amy Ellis reports.

Comment - claims: cutting the cost of claims

Introducing non-adversarial means of dispute resolution could be the answer to cutting the cost of claims, empowering qualified professionals and delighting the customer, argues Roger Flaxman.

Accenture extends RSA partnership

Accenture has extended its contract to provide RSA UK with insurance business process outsourcing services for four more years.

Postbox: competency is crucial

I read the recent article "A focus on training" regarding professionalism in the claims sector with interest and wanted to take the opportunity to comment as it strikes me that a parity of focus doesn't exist between expertise in the property and motor…

Tawa targets US growth

Risk capital and insurance services provider Tawa has outlined plans to increase its investment in the US marketplace.

View from the Top - Opening up all channels

New controls on distance selling are being considered by the Turkish regulator. This specific regulation will improve consumer access to cover and enable insurers take full advantage of the significant opportunities this growing market has to offer.

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