Motor - personal
Fake documents for £150K claim costs claimant £20K
A court has ruled a dishonest claimant, who faked documents used to submit a £150,000 personal injury claim to Allianz, must cover at least £20,000 of the insurer’s legal bill.
Satisfaction with insurers back to pre-pandemic levels
Data analysis: Customer satisfaction with insurance policies is back to July 2018 levels, research by the Chartered Insurance Institute has revealed.
Fully autonomous cars on the road by 2026, claims Transport Secretary
With the Automated Vehicle Bill currently making its way through parliament, Transport Secretary Mark Harper has said vehicles “that have full self-driving capabilities” could be rolled out as early as 2026.
Why protocol arrangements could reduce motor insurance premiums
Clint Milnes, chief information officer of Winn Group, insists by working with accident management companies insurers can reduce the cost of motor insurance.
Scope of Luton Airport damage revealed as salvage mission confirmed
Insurance Post can reveal that Copart has been appointed the lead salvage agent for the Luton Airport fire operations when demolition of the car park commences.
Motor insurance complaints hit five-year high
The latest Financial Ombudsman Service data, published today, shows a spike in motor insurance cases caused by valuation disputes, customer service issues, and delays in payouts.
Ex-RSA employee jailed for stealing and selling customer data
A former RSA employee, who stole customer details and sold the information to claims management companies, has been jailed.
Ghosts of hollowed out policies come back to haunt insurers
Editor’s View: Emma Ann Hughes urges motor insurers to reflect on the error of their essential motor policy-pushing ways, and show the regulator and the ombudsman their willingness to change now.
Unison extends LV agreement following UIA run-off
Insurance Post can reveal Unison has entered into a partnership with LV, in which the insurer will provide the trade union's members with home, travel, and pet insurance.
Getting to the truth of vehicle risk
Andrew Ballard, product principle of LexisNexis Risk Solutions, considers the perfect storm in motor insurance and explains why vehicle build and specification data can help providers see clearly through the clouds.
BIA 2023 Video: Winners Q&A with Policy Expert’s Steve Hardy
Following its recent win in the Customer Experience category at the 2023 British Insurance Awards, Policy Expert CEO Steve Hardy shared his thoughts on what made it stand out.
Diary of an Insurer: Inshur's James Rawstron
A familiar face, and a packed onboarding diary introducing new colleagues, help James Rawstron, director of underwriting at Inshur, to get to grips with his new employer.
Insurance Post Podcast: How to spot a fraudulent claim
Potential indicators of a fraudulent claim submitted during the cost-of-living crisis were revealed during the latest Insurance Post Podcast.
60 Seconds With... Liz Tytler, Movo Partnership
Liz Tytler, head of claims at Movo Partnership, is the reason you have cow signs with horns and udders, plus she is a Dancing Queen - so long as she has had a drink.
Would a state-owned motor insurer help ongoing policyholder woes?
Content Director’s View: With the political parties preparing for the next general election, Jonathan Swift mulls whether Labour Shadow Transport Secretary Louise Haigh’s promise to go on the offensive over the costs of motoring might have unintended…
Insurers ready for hundreds of Luton Airport fire claims
While the Association of British Insurers has claimed it is “too early” to estimate the insured cost of a fire at London Luton Airport. LV, Ageas and Aviva have confirmed how they will be handling motor insurance claims caused by the blaze.
APIL argues changes to RTA claims rules will erode justice
Proposals to change the way medical reports are sourced and disclosed in road traffic injury claims would be a “backwards step” for the process, according to the Association of Personal Injury Lawyers.
Top 75 MGAs: Zego
Zego, the commercial motor insurance provider that offers cover for entire fleets of vehicles to self-employed drivers and riders, generated revenue worthy of inclusion in this year's Insurance Post Top 75 MGAs list.
Top 75 MGAs: Prestige Underwriting
Prestige Underwriting celebrated its 25th year in 2022 and 20% above plan growth helped the business achieve a place in this year’s Top 75 MGAs list.
Top 75 MGAs: AutoProtect
AutoProtect (MBI) Limited’s CEO Graeme Nieman says the MGAs biggest achievement is "emergence from the pandemic as a stronger business than when we first entered it”.
Top 75 MGAs 2023: Markerstudy
Markerstudy was named one of the country’s two biggest MGAs after achieving revenues of between £80m and £100m for UK-based non-life risks in 2022.
#25 Ageas
Belgium-domiciled Ageas is in 24th place in this year’s Insurance Post Top 30 European Insurers 2023 List after reporting 1.1% average premium growth for the year.
RSA CEO reveals plans for commercial lines after DLG deal
As RSA’s £530m purchase of Direct Line’s brokered commercial lines operations made the insurer the third-biggest player in this space, Ken Norgrove, CEO of RSA, revealed his plans to make further in-roads with the market's brokers.
RSA buys DLG’s commercial lines business for £520m
It was announced last night that RSA and Direct Line had struck a deal that both businesses claim will boost their bottom lines.