Motor - personal
Lockdown customer champion: James Blackham, By Miles
By Miles CEO James Blackham was outspoken on premium refunds for motor customers under Covid-19. The insurtech boss tells Post why he felt the issue needed to be tackled – and why he is not finished yet.
Post LIVE Claims: Sustainability lessons from motor must be brought to bear in home claims
Insurers have work to do to ensure that the sustainability of home insurance claims keeps pace with strides being made with motor claims, according to personal lines claims directors.
Motor insurance sees biggest drop for seven years; Apollo gets new investment; Axa sets aside €1.5bn to fight deforestation; Nexus refinances; and Radius acquires Milestone
Post wraps up the major insurance deals, launches and investments of the week
Sabre warns of driving test 'backlog' effect
Sabre has said it may be 'disproportionately' affected by a backlog of driving tests and delays in new car registrations.
Insurers to sue government on Vnuk
The Motor Insurers’ Bureau is to recommence legal action against the government over inaction on 'unnecessary' Vnuk costs.
Blog: ‘The personal injury discount rate in Northern Ireland is in a mess’ - Discuss
The debate about the personal injury discount rate in Northern Ireland is a combination of big political forces, small political points-scoring and, perhaps, some missed opportunities, argue BLM director Alistair Kinley and partner Patrick Connolly,…
Ageas’ Adam Beckett on normal
Having moved away from the 2020 parlance of ‘unprecedented’, there is a phrase that seems to be creeping into our everyday language – normalisation, whatever that is, says Adam Beckett, chief distribution officer at Ageas UK.
No ad budget for whiplash portal as insurers query signposting gaps
Insurers have queried signposting missteps around the whiplash portal as Post can reveal there is no advertising budget to raise awareness.
Analysis: The claims sector in a post-reform world
The launch of the whiplash portal has made it more difficult for firms to make money handling small claims, leading to firms reassessing their models. Post investigates what the sector will look like in a post reform world.
BGL’s Mark Townsend on why the biggest industry change will lead to new opportunities
Mark Townsend, managing director of motor and home at BGL Insurance, details how pricing regulation changes give the industry an exciting chance to prove it is customer centric, earn trust, and alter perceptions once and for all.
Minster Law strikes deal for Irwin Mitchell's fast-track PI business
Minster Law has reached an agreement to take over Irwin Mitchell’s fast-track personal injury business with intentions to “lead consolidation in the market”.
Analysis: Commission in the crosshairs as FCA warns on product governance rules
The shift in the regulatory landscape could lead to “massive upheaval” experts have warned as brokers have been urged to engage with the process amid fears that the scope of fair value changes has not been understood.
Ageas Retail posts falling revenue but rising profit for 2020
Ageas Retail, which includes the Ageas Direct and Rias brands, has reported an 11% drop in revenue to £76m in 2020 with volumes being impacted by the coronavirus pandemic.
Zurich’s Paul Dixon on a greener claims process
With the world facing an urgent climate crisis, consumers are increasingly looking for brands to put purpose before profits, writes Paul Dixon, Zurich UK’s head of claims proposition.
FCA pricing review shifts insurers' attitude to insurtechs, says Urban Jungle CEO
The introduction of the Financial Conduct Authority’s pricing review has shifted attitudes to insurtechs and is leading to insurers competing to work with them, according to Urban Jungle CEO Jimmy Williams.
British Insurance Awards 2021: Industry Impact Award
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: Achievement Award: David Stevens CBE
Former Admiral CEO and co-founder David Stevens CBE was the recipient of the Achievement Award sponsored by Verisk at the 2021 British Insurance Awards. Jonathan Swift caught up with him to reflect on his career.
Blog: The rise of new mobility and how flexible insurance is helping to drive this greener transport system
Vice-president for growth at Zego, Mathilda Nathan, considers how insurance is adapting to support greener transport.
Video Q&A: British Insurance Awards 2021 Achievement Award winner David Stevens CBE
Former Admiral CEO and co-founder David Stevens CBE was the recipient of the Achievement Award, sponsored by Verisk, at the 2021 British Insurance Awards last night.
Highway Code changes risk 'unintended consequences' for commercial motor
Insurers and lawyers have warned of 'unintended consequences' for lorry drivers and fleet underwriters from next year's Highway Code revamp.
Lucida adds Pearce as broking CEO and Davenport as CRO
Simon Pearce and Insiyah Davenport have joined Lucida as CEO of the broking division and group chief risk officer.
Analysis: Trust and the whiplash portal
A survey commissioned by Post found that people are not confident in the whiplash portal, with a number of claimants turning to claims management companies and solicitors for help in completing the claim.
Rebranded broker Lucida ready for deals
Right Choice Holdings, owner of Right Choice Insurance Brokers, Bennetts and Moorhouse has rebranded as Lucida.
Allianz’s Graham Gibson says the time is now for sustainable claims
As the summer floods have shown, urgent action is needed to tackle climate change. Insurers have already committed to investment and underwriting targets but can also make a difference on the ground in the way they handle claims Graham Gibson, chief…