Consumers might lie online to get cheaper quotes but insurers are using digital technology to detect potential fraud.
In six months’ time, claims management companies will fall under the umbrella of the Financial Conduct Authority.
A self proclaimed ‘little gem’, Sabre literally went public last year with a London Stock Exchange listing. Jonathan Swift caught up with the management team to get under the bonnet of the non-standard motor insurer
‘Chatbot’ has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed.
In 2017, the combined underwriting results of the largest 100 UK non-life insurers improved but remained in the red. How well did insurers perform under pressure from strong competition and unfavourable claims trends?
While doing his masters in data science and analytics, Fionn Cronin's curiosity in modelling was sparked and he embarked on a career which has seen him become innovation lead and statistical modeller at Lexis Nexis Risk Solutions in a short time.
Swinton will continue its trajectory toward becoming primarily a digital business, Ardonagh CEO David Ross said, but he refused to call time on the high street broking model.
Motor managing general agent Hedgehog aims to reach £20m in gross written premium in its first year of operations, following its launch in Q4.
Honcho has become the first ‘reverse auction marketplace’ to gain Biba associate membership, but the firm alleges that software house delays have pushed its launch date back
Insurers have warned of an extra layer of bureaucracy for drivers in the form of ‘green card’ permissions to drive in Europe, if a no deal Brexit occurs.
With positive claims experience being one of the most important aspects of policyholder retention, the impact of the supplier on their journey will come under increased scrutiny. And motor claims is no different writes Pete Marsden of National…
Exclusive: Two victims of the Westminster terror attacks have had compensation paid by Zurich, the insurer of the hire car.
Carolyn Mackenzie, director of complex claims at RSA, argues that whiplash reforms are striking a delicate balance well.
Getting a nasty surprise when the bill arrives is a feeling many of us have experienced. Some insured losses are no different.
Insurers will not be required to pass on savings from whiplash reform to customers, but they will have to report what those savings are.
A government amendment to planned personal injury reforms could see insurers have to prove to the regulator that they are passing on savings to customers.
Insurers have welcomed the progression of hotly anticipated personal injury reforms through Parliament, however yesterday’s events in Westminster have whipped up fresh disapproval from the legal sector.
Three time Home Counties boxing champion Conroy Downer has been ordered to pay more than £13,000 in legal costs to Axa after he made a dishonest insurance claim.
Two-thirds of people feel “positive” about the proposed changes to personal injury compensation, a Consumer Intelligence survey commissioned by the Association of British Insurers shows.
Claimant lawyers have slammed the financial watchdog’s proposal to regulate claims management companies, arguing it unfairly penalises practicing firms and that insurers should be made to take a share of the burden too.
Four men have been sentenced for carrying out a series of ‘crash for cash’ frauds, and then claiming against fraudulent insurance policies.
Over half a million attempts at insurance fraud were detected in 2017, equivalent to one fraud every minute.
The cost of regulating claims management companies could be £16.8m with the bill falling on the firms themselves, according to the Financial Conduct Authority.
Insured losses from the June and July flooding in western Japan could total up to $4bn (£3.2bn), according to catastrophe modelling firm Air Worldwide.