Motor - personal
Insurers must evolve as customers adapt to new mobility solutions
Premiums for autonomous, connected, electric and shared vehicles could grow by more than $0.5tr by 2030, according to a Capgemini report.
CFO reveals how Aviva is combatting claims inflation
Aviva's chief financial officer Jane Poole has revealed how the insurer’s operations are preventing it from falling foul of claims inflation like rival Direct Line Group.
RSA’s personal motor withdrawal was More Than inevitable
Content Director's View: Jonathan Swift reflects on RSA's withdrawal from personal motor and concludes it had been coming for a few years now.
Court ruling reduces risk of unexpectedly high credit hire bills
A landmark High Court ruling means credit hire organisations will now need to properly address the issue of impecuniosity at the pre-litigation stage with insurers.
Calls for e-scooter rules in UK to avoid a repeat of Parisian ban
After Parisians voted to ban rental e-scooters in their city, lawyers have called for lessons to be learned from fatal crashes in France and for comprehensive UK legislation to avoid a similar outcome here.
Esure chief says plummeting profits won’t derail digital ambitions
Esure chief executive David McMillan revealed the provider will press ahead with the £140.6m digital transformation programme despite posting a £29.1m loss for 2022.
LV catches out lawyer who exaggerated her symptoms
A non-practicing lawyer from Merthyr Tydfil who attempted to claim more than £250,000 from LV for injuries resulting from a vehicle collision has had her call for compensation thrown out.
Esure bosses blame claims inflation for £29.1m loss
Esure posted a £29.1m loss for 2022 with bosses blaming significant claims inflation, a weak pricing environment, increased weather-related home claims, plus motor claims going back to pre-Covid levels.
View from the top: Money and Mental Health Institute's Conor D'Arcy on how to help customers with mental health problems
Conor D'Arcy, head of research and policy at the charity founded by Martin Lewis, explains what general insurers must do to make the industry accessible for customers with mental health problems.
Martin Lewis’s charity outlines steps for Consumer Duty compliance
A charity established by campaigning journalist Martin Lewis has urged insurers to provide mental health training for underwriters and frontline staff if they wish to adhere to the FCA’s Consumer Duty requirements.
Driverless vehicles and the future of motor insurance
Despite the predictions that early levels of automation will be available on UK roads as early as 2021, not much progress has been made so far. Insurance Post investigates the progress and what needs to be done to see driverless cars on the roads.
RSA exits UK personal lines motor market
RSA is to exit the UK personal lines motor market following a thorough review, it announced with parent company Intact.
Prima eyes UK reliance following global expansion
Italian-founded insurtech Prima launched internationally with a goal to achieve more than two-thirds of its total premiums solely from the UK market.
Breakdown insurers sceptical over £200m investment to fix potholes
Chancellor Jeremy Hunt pledged a further £200m to help tackle the pothole problem in Wednesday's budget, but breakdown insurers are sceptical over its effectiveness.
Insurance Post Podcast: How the cost-of-living crisis is impacting motor insurance
The cost-of-living crisis is causing some motor insurance policyholders to delay making a claim because they would struggle to pay the excess.
Weather and inflation turn up the heat on Allianz Holdings’ profit
Allianz Holdings saw its 2022 operating profit more than halve as a result of higher-than-expected inflation and continued disruptive weather, CEO Colm Holmes has said.
Is Tesla's imminent UK insurance entry the 'revolution' that has been threatened?
Analysis: After Insurance Post reported Tesla had submitted Companies House listings to set up an in-house insurer in the UK, we examine is this good or bad news for electric vehicle drivers?
Justice Committee launches inquiry into impact of whiplash reforms
The Justice Committee has today launched an inquiry into how whiplash injuries resulting from road traffic accidents are processed following reforms to the legal framework introduced in 2021.
Government urged to move to regulate sales of e-scooters
MPs have been urged to speed up the process and end the ambiguity over how e-scooters can be used.
Tesla gears up for in-house UK insurance launch
Companies House listings, and a job advert, suggest that electric motor manufacturer Tesla is planning to launch a “full-stack in-house insurer” in the UK and wider Europe.
Diary of an Insurer: Zurich's Caroline Dunn
Caroline Dunn, chief underwriting officer of Zurich UK, learns from customer complaints, is humbled by LGBTQ+ colleagues sharing their experiences and unites with brokers to push for regulatory consistency.
Ex-Somerset Bridge CEO Bilney to helm new UK authorised motor insurer Lumun
Former CEO of Somerset Bridge, Liz Bilney hopes to launch a new Prudential Regulation Authority authorised insurer Lumun by Q4 this year, Insurance Post can exclusively reveal.
How EU ruling pushed up the price of motor insurance
Analysis: Frances Stebbing explores the impact of the European Union’s gender-neutral pricing rules on how motor insurance is underwritten and priced today.
Editor's Picks: CII clashes, a bonfire of Brexit red tape & cyber criminality
As we approach the end of a non-stop January, the headlines that caught your attention on Insurance Post this month give a distinct flavour of what the rest of 2023 may hold in store for the industry.