Motor - personal
Interview: Geoff Carter and Trevor Webb, Sabre Insurance
A self proclaimed ‘little gem’, Sabre literally went public last year with a London Stock Exchange listing. Jonathan Swift caught up with the management team to get under the bonnet of the non-standard motor insurer
Analysis: Chatbots – Where is the love?
‘Chatbot’ has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed.
Top 100 UK insurers 2018: AM Best commentary: Under pressure
In 2017, the combined underwriting results of the largest 100 UK non-life insurers improved but remained in the red. How well did insurers perform under pressure from strong competition and unfavourable claims trends?
Rising Star: Fionn Cronin, Lexis Nexis Risk Solutions
While doing his masters in data science and analytics, Fionn Cronin's curiosity in modelling was sparked and he embarked on a career which has seen him become innovation lead and statistical modeller at Lexis Nexis Risk Solutions in a short time.
Swinton to be ‘repackaged’ under Ardonagh
Swinton will continue its trajectory toward becoming primarily a digital business, Ardonagh CEO David Ross said, but he refused to call time on the high street broking model.
Start-up motor MGA to target £20m premium in first year
Motor managing general agent Hedgehog aims to reach £20m in gross written premium in its first year of operations, following its launch in Q4.
Honcho delays launch until 2019
Honcho has become the first ‘reverse auction marketplace’ to gain Biba associate membership, but the firm alleges that software house delays have pushed its launch date back
Insurers warn of red tape burden from EU green cards
Insurers have warned of an extra layer of bureaucracy for drivers in the form of ‘green card’ permissions to drive in Europe, if a no deal Brexit occurs.
Supply chain focus: How ADAS is shifting the goalposts in motor repair
With positive claims experience being one of the most important aspects of policyholder retention, the impact of the supplier on their journey will come under increased scrutiny. And motor claims is no different writes Pete Marsden of National…
Zurich settles two claims from Westminster terror attacks
Exclusive: Two victims of the Westminster terror attacks have had compensation paid by Zurich, the insurer of the hire car.
RSA's Carolyn Mackenzie on the delicate balance struck by whiplash reforms
Carolyn Mackenzie, director of complex claims at RSA, argues that whiplash reforms are striking a delicate balance well.
This Week in Post: Surprises and savings
Getting a nasty surprise when the bill arrives is a feeling many of us have experienced. Some insured losses are no different.
Insurers will not be forced to pass on whiplash savings
Insurers will not be required to pass on savings from whiplash reform to customers, but they will have to report what those savings are.
Insurers to be held to account over whiplash savings
A government amendment to planned personal injury reforms could see insurers have to prove to the regulator that they are passing on savings to customers.
Government goes ‘full steam ahead’ on whiplash reforms
Insurers have welcomed the progression of hotly anticipated personal injury reforms through Parliament, however yesterday’s events in Westminster have whipped up fresh disapproval from the legal sector.
Champion boxer ordered to pay £13,000 to Axa for fundamental dishonesty
Three time Home Counties boxing champion Conroy Downer has been ordered to pay more than £13,000 in legal costs to Axa after he made a dishonest insurance claim.
Survey: Majority of public back personal injury reforms
Two-thirds of people feel “positive” about the proposed changes to personal injury compensation, a Consumer Intelligence survey commissioned by the Association of British Insurers shows.
CMC regulatory burden should fall on insurers too, argues legal sector
Claimant lawyers have slammed the financial watchdog’s proposal to regulate claims management companies, arguing it unfairly penalises practicing firms and that insurers should be made to take a share of the burden too.
Four family members sentenced for ‘crash for cash’ claims worth over £40,000
Four men have been sentenced for carrying out a series of ‘crash for cash’ frauds, and then claiming against fraudulent insurance policies.
One insurance scam seen every minute in 2017
Over half a million attempts at insurance fraud were detected in 2017, equivalent to one fraud every minute.
Regulation of CMCs to cost £16.8m
The cost of regulating claims management companies could be £16.8m with the bill falling on the firms themselves, according to the Financial Conduct Authority.
Japanese flood losses pegged at $4bn
Insured losses from the June and July flooding in western Japan could total up to $4bn (£3.2bn), according to catastrophe modelling firm Air Worldwide.
Ageas' Andy Watson on pushing for a realistic Brexit plan
Insurers need to keep pushing their priorities now for an effective Brexit plan, writes Andy Watson, CEO of Ageas UK, urging the industry to work with the government to achieve a realistic negotiating strategy.
Top 30 European insurers 2018: A year of steady growth for insurers
Overall, top-line growth for the 30 largest European insurers has been steady, reflecting the underlying economic conditions throughout Europe, explain Tim Prince and Yvette Essen, director of analytics and director of research at AM Best