Motor - personal
Why motor insurers undervalue replacing damaged vehicles
With the FCA ordering Direct Line to review motor loss claims, Jeff Winn, founder of Winn Group, explains why some insurers are underestimating the cost of replacing damaged vehicles.
RSA posts £9m loss for first half of 2023
RSA has posted a £9m loss for the first half of 2023 and hired Aviva’s former transformation director James Godfrey to try to future-proof its technology, digital and data capabilities.
Could a motor insurance crisis become a political storm?
Content director's view: As Zurich pulls out of the personal lines broker market, and with motor far from being flavour of the month for investors and capacity providers, Jonathan Swift asks could a combination of withdrawals and lack of new competition…
Reclaimed parts driving motor insurance profitability
Analysis: Fiona Nicolson examines how reclaimed parts have become a vital solution to the ongoing parts shortages affecting body shops and motor insurers.
Zurich to focus on HNW, MGAs and partnerships as it pulls out of broker PL
Zurich UK has today announced plans to refocus its personal lines home and motor business to concentrate on high-net-worth through Zurich Private Clients, alongside its MGA and partnership channels.
Swiss Re predicts motor insurance’s return to profitability
As general insurers have been absorbers – rather than multipliers – of market woes in 2023, Swiss Re is predicting premium and profitability growth for the industry over the next couple of years.
FCA urges insurers to consider what ‘fair’ means
The Financial Conduct Authority has reminded insurers to reflect on what “fair” means going forward, after Direct Line was slammed for underpaying customers.
Digital Bar Quarterly: Insurers need to seize digitalisation opportunities in claims
Digital transformation is good for the claims function, argues Patrick Hayward, an insurance consultant at Altus. Not least for augmenting claims-handling decisions to reduce the level of manual, repetitive tasks involved in managing a caseload.
Tough times ahead for motor insurers after ‘worst performing year in a decade’
Motor insurers should expect further losses this year as high inflation and low premium costs continue to hound the sector, reports say.
Essex car racer’s insurance claim is fast and fraudulent
An Essex mechanic has had his £30,000 insurance claim for injury thrown out of court after he failed to mention he had previously broken his spine, pelvis, neck, and ankle while banger racing.
Motor repair sector must step up EV training or face talent gap
The motor repair industry is facing a massive talent shortfall in qualified EV repairers if it does not start ramping up its training and recruitment.
Admiral to diversify with scaled products and business launches
Russell Fisher, chief operating officer of Admiral Pioneer, revealed how Admiral Group is seeding, launching, and scaling new products and services to diversify what the insurer does in the future.
Insurance Post Podcast: Challenges and opportunities facing electric vehicle insurers
Tesla’s plan to launch a “full-stack in-house insurer” in the UK will encourage insurers to think differently about using data to enhance the customer experience, according to Axa Retail’s managing director Marco Distefano.
Big Interview: Admiral founder Henry Engelhardt
Henry Engelhardt, founder and former chief executive of Admiral Group, reveals what it takes to be a great insurance leader and shares his vision for the future of motor insurance.
Facebook identity crisis hits insurance fraudster with £51K bill
A Barnsley motorist’s fraudulent claim for £15,000 has been thrown out after a Facebook photo proved he knew the “independent” witness to his accident.
Trade Voice: ABI’s Mervyn Skeet on why higher insurance bills may not be the hardest price rises to stomach
Mervyn Skeet, director of general insurance policy at the Association of British Insurers, argues that increasing home and motor insurance premiums need to be seen in a wider context of rising prices.
Cost-of-living crisis causes motorists to ditch insurance add-ons
Data Analysis: The cost-of-living crisis is causing cash-strapped drivers to cut back on motor insurance cover, a survey by Axa reveals.
Diary of an Insurer: Markerstudy’s Amanda Fox
Amanda Fox, head of broker management and product governance at Markerstudy Group, strives to overcome industry-wide challenges such as shortage of parts and gets the ideas flowing with a sugar rush.
View from the top: How motor insurers are recovering from 'near death experience'
Geoff Carter, chief executive of Sabre Insurance Group, examines how the motor insurance market leapt off a cliff and the ways it is clawing back to profitability.
Interview: James Dalton, MIB
In his first interview since joining the Motor Insurers’ Bureau as chief services officer, and two years after the introduction of the Official Injury Claims portal, James Dalton chats to Pamela Kokoszka about how he is taking on the challenge to remove…
Admiral founder warns clock is ticking on car insurance
Henry Engelhardt, founder and former chief executive of Admiral Group, warns the “clock is ticking on car insurance”.
Where we’re going, we won’t need price comparison websites
Editor’s View: Insurance Post Editor Emma Ann Hughes wonders if the latest motor insurance developments could cause price comparison websites to soon be consigned to the history books.
Steve Treloar to step down as LV CEO
Steve Treloar, chief executive of LV GI and Allianz Personal, is leaving the business at the end of June.
Admiral enters connected car telematics market
Admiral has teamed up with car manufacturer Ford and telematics provider Redtail Telematics to produce one of the UK’s first connected telematics motor insurance products.