Motor - personal
Interview: Janet Connor, The AA
A lot has changed at the AA in the five years since Janet Connor, now director of insurance, joined the organisation. She explains to Jonathan Swift how an investment in data and technology – alongside the relaunch of its insurance company and board…
Direct Line to target price comparison sites with Darwin launch
Direct Line will launch a business called Darwin in the next quarter focused exclusively on sales from price comparison sites.
Go Compare expects increased dual pricing in motor
Go Compare is expecting differential pricing to grow more pronounced this year, potentially buoying the company’s flagging motor comparison business.
Telematics Watch: Telematics and safer driving – is it working?
With telematics volumes rising steadily in recent years to pass the one million policy mark, a key question for those looking to accelerate its take-up further is whether the main premise of the product – that it is making the UK’s roads safer – is being…
Pay-per-mile motor insurtech By Miles raises £5m
By Miles has raised £5m in a Series A funding round led by Bought by Many investor, Octopus Ventures.
LV's Mike Crane on dealing with changing customer expectations
Customers’ expectations are changing and they are demanding to be more informed. Mike Crane says insurers risk alienating customers if they don’t explain how and why they price risks
Court throws out claim that would have created 'fraudsters' charter'
A six year landmark case that would have 'driven a coach and horses' through UK law has been thrown out by the Supreme Court.
Ageas UK says long goodbye to Ogden impact as CEO Watson hails ‘strong’ motor performance
Ageas UK saw a threefold increase in profitability in its 2018 full year results, reporting a profit of £76.7m compared to £25.4m in 2017.
This week in Post: Couples and coupes
With Valentine’s Day yesterday, the Post team started the week by bracing ourselves for an inevitable slew of romance-related press releases. We weren’t disappointed.
Blog: How can insurers adapt to the ever-changing automotive landscape?
One of the biggest challenges facing motor insurers is delivering a service that attracts and keeps customers, while keeping control of premiums argues James Roberts, business development director for insurance at Europcar Mobility Group UK.
LV puts 140 jobs at risk across its claims teams
LV has confirmed that around 140 employees in its claims teams across its Bournemouth, Leeds and Ipswich offices have been put at risk of redundancy.
Trade Voice: Bila's Ozlem Gurses on motor passenger insurance
How do passengers 'use' motor vehicles? Ozlem Gurses, reader in insurance and commercial Law at King’s College London and British Insurance Law Association committee member, explains how the law sees this question when it comes to insurance.
Ageas office closure follows end of Vauxhall contract
Ageas will cease writing new business for Vauxhall from May this year.
Car and home premiums increase over last quarter
Both car and home insurance premiums rose over the final quarter of 2018 according to the AA.
Research: Reconciliation and settlement systems
On the back of recent research by Post and Banking Circle – the financial utility – into the banking/payments infrastructure insurance companies use for reconciliation and settlement, Edward Murray sought to discover the most pressing pain points and how…
Ageas' Ant Middle on why the industry shouldn't focus on 'doom bingo'
It's pretty easy to generate a list of challenges facing the insurance sector in 2019 but Ant Middle, chief customer officer at Ageas, believes insurers should be looking to creating new opportunities instead.
Blog: Getting to grips with the quote manipulation data to combat fraud
Quote manipulation has become a growing challenge for insurers. In a two-part series, CDL partnerships director Nick Jackson takes a look at insights drawn from its data to examine how this information is being used to identify and combat fraud.
The Civil Liability Bill receives Royal Assent
The Civil Liability Bill, which aims to transform Britain’s motor compensation culture to create a fairer system for insurance customers and claimants alike, has received Royal Assent today and is now part of UK law.
Insurers make strides in digitising claims and renewals
Many more insurers are allowing customers to renew policies, make claims notifications and track claims digitally compared to last year, according to research by Altus Consulting.
Telematics Watch: The state of play for 2019
Post has teamed up with telematics broking specialist Igo4 for a new quarterly series looking at the growth and trends in this the sector. To kick things off its CEO Matt Munro looks at who is buying these policies and where they live.
Blog: How insurance risks exclude victims of domestic abuse
Victims of economic abuse often struggle to access insurance, writes Alice Merry, financial inclusion consultant for Surviving Economic Abuse, explaining what the industry can do about it.
Insurers cast doubt on impact of ‘cycling awareness’ scheme on premiums
Insurers have cast doubt over the viability of government proposals to reduce insurance premiums for motorists who have signed up to a cyclist awareness course.
Motor insurers paying out record £23m in claims every day
Motor insurers have paid £23m to motorists every day of the year so far, Association of British Insurers’ research has found.
Debenhams urged to review links with Arron Banks' Eldon
Exclusive: Debenhams should review its relationship with Arron Banks-owned Eldon Insurance, following fines over alleged data misuse by the company, campaigners say.