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Digital Bar Quarterly: Revealed, the insurer brands driving standards in usability

digital bar quarterly

This month benchmarking service Digital Bar launched usability assessments for UK direct insurer brands alongside its latest digital capability rankings. Simon Fenn, co-founder of its partner Pancentric, gives a high-level view of usability standards with some deeper dive observations on practices in the leading car segment.

Simon Fenn, co-founder, Pancentric

Usability assessments is the natural next step in the Digital Bar journey to promote digital excellence in the sector. You might

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