Fraud
Aviva reshuffles claims legal panel; Minster Law partners with AA; Flood Re adds a NED
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: IFB director, Ursula Jallow
Newly appointed director of the Insurance Fraud Bureau, Ursula Jallow, spoke to Insurance Post about her plans to lead the industry's collective fight against fraud.
Five key KPIs in insurance fraud detection and why you should be tracking them
Preventing, detecting and recovering payments on fraudulent claims are key objectives for SIU teams.
New data sources to enrich the insurance claims experience
Customer data management and identity solutions have emerged to allow insurance providers to process claims quicker from verified parties while adding appropriate review processes for high-risk claims.
Misstatements and errors: Opportunistic home insurance claims fraud adds up to millions
Two-thirds of home insurance consumers think it is somewhat, or completely acceptable to manipulate the information they provide to price comparison sites to keep prices down.
Most-read insurance stories in 2022 revealed
The most-read Post stories of 2022 show what captured the insurance industry's attention as pandemic restrictions were lifted, inflation soared, many sectors went out on strike for improved pay and cyber-crime continued to escalate.
Review of the Year 2022: Insurtechs (part two)
Senior insurtech figures from the market reflect on 2022 and reflect on what 2023 might bring.
European Insurance Technology Awards 2022: Best telematics solutions provider – Redtail Telematics
Declared Best Telematics Solutions Provider at Insurance Post's recent European Insurance Technology Awards, here we detail why Redtail Telematics won the award.
Family of fraudsters ordered to pay Admiral £150K
The courts have ordered a family to pay insurer Admiral’s legal costs, estimated at more than £150,000, after they dishonestly claimed their son had significant injuries following a road traffic accident in 2012.
Insurance Taskmaster Episode Six: Winner revealed [2022]
With five tasks now completed and having travelled from 1912 to 2042 insuring everything from the Titanic to driverless flying taxis, the Insurance Taskmaster holds court with his colleagues at Verisk as it is time to announce a winner.
IFB calls on insurance to support its counter-fraud strategy
Insurance Fraud Bureau has today announced a new counter-fraud strategy which aims to enhance innovation, calling on the insurance industry to support its transition into “more agile” organisation.
Q&A: Oleg Zadalia, LexisNexis Risk Solutions - What steps are insurers taking to tackle fraud?
Insurance Post surveyed counter-fraud specialists to understand the changing nature of insurance fraud and how fraud prevention strategies are evolving.
Insurance Taskmaster Episode Four: Detecting motor fraud in and around Euro 96 [1996]
Insurance Post has teamed up with Verisk for a new video show, in which we tasked six industry rising stars to solve some of the historic challenges faced by the market over the past two centuries.
Tech trends #14: Deepfakes
Digital fraud is a growing challenge for property and casualty insurers, and the proliferation of deepfake technology is taking this challenge to a whole new level.
SME perspectives: How fraudsters create fake identities
Insurers work hard to make sure they don’t write policies for individuals with fake identities, but bad actors work just as hard to avoid detection.
Zego and QBE expand partnership; Needham takes GWP to £9m; Axa XL appoints head of cyber and Lloyd's
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurance account handler turned fraudster caught after climbing Sydney Harbour Bridge
Lois Cartridge, an insurance account handler who exaggerated the severity of her whiplash claim while posting photos on Facebook of her climbing the Sydney Harbour Bridge, has received a suspended prison sentence.
Video Q&A: Oleg Zadalia, LexisNexis Risk Solutions – What steps are insurers taking to tackle fraud?
Insurance Post recently surveyed a select contingent of claims managers and fraud specialists to understand the changing nature of insurance fraud, and look at what insurers are doing to address this growing problem and protect their customers.
SME perspectives: Navigating change management within the SIU
Introducing AI to an insurer’s SIU may seem like an easy sell – investigators need to do less work to find more fraud – but this underestimates the potential drawbacks.
Three ways that AI can help special investigation units tackle fraud
Special investigation units play a valuable role in the claims lifecycle, but can act as a roadblock for claims if they can’t act at digital speed.
Roundtable: Digital claims - how can insurers best reap the benefits of digital claims for customers?
Digital claims processing offers significant benefits for both insurers and their customers. Based on this assumption, Post and PayPal held a roundtable to explore how the sector can keep up the momentum, and discuss what might be considered as a best-in…
Fraud detection: The impact of more and different data
When it comes to detecting fraud, insurers know that better data means better fraud decisions.
Questgates acquires CP Adjusting; Pen UW rolls out cyber risk management suite; Brokerbility shakes up leadership team
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Roundtable: How can data enrich the motor claims journey from FNOL to payments?
At a recent roundtable held by Insurance Post in association with LexisNexis Risk Solutions, an expert panel discussed how motor insurers could make better use of data to improve the customer journey post-loss, improve efficiency and, ultimately, create…