Fraud
Claims Apprentice 2023: Episode 3 - Travel claims: fact or fiction?
Having navigated the Data Escape Room in the last episode, the latest challenge sees the Claims Apprentices take part in an insurance-related gameshow.
DWF bosses reveal growth plan following restructure
Matthew Doughty, CEO of Insurance at DWF, has revealed the legal and business service provider is looking to grow by doing more end-to-end business with existing clients, attracting new insurers and hiring more partners “from competitors”.
Pet insurance fraudster collared by the law
A finance officer at a veterinary practice, who made more than £37,000 in fraudulent pet insurance claims by editing invoices obtained from her employer, has been sentenced.
Claims Apprentice 2023: Episode Two – Data Escape Room
Now that the apprentices have been put into two teams, and their names have been decided upon, it is time for the them to tackle their first challenge.
Insurance Taskmaster: Detecting motor fraud in and around Euro 96 (1996)
In this episode, the contestants wake up and it is the summer of 1996. They are on the front line, combatting the burgeoning issue of insurance fraud.
Entries open for the 2023 Insurance Claims and Fraud Awards
The 2023 Claims & Fraud Awards are open for entries with a deadline of 5pm on 2 June.
Facebook posts help Axa catch out claimant
A Norwich man who claimed a minor car accident left him unable to work was caught out because he posted photographs of himself on Facebook swinging from a zipwire.
Tackling insurance fraud requires a 360-degree view
Oleg Zadalia, principal solutions consultant, fraud and identity at LexisNexis Risk Solutions, reveals how the latest innovations in fraud prevention are helping insurers strengthen their defences at key stages of the customer journey.
Mitigating the impacts of economic uncertainty using artificial intelligence
Insurers are not immune to the conditions driving uncertainty in our economy. They can, however, take real steps to ensure their business is protected from many of those risks.
LV catches out lawyer who exaggerated her symptoms
A non-practicing lawyer from Merthyr Tydfil who attempted to claim more than £250,000 from LV for injuries resulting from a vehicle collision has had her call for compensation thrown out.
Home Office urges insurers to ‘be more ambitious’ in tackling fraud
Duncan Tessier, director of economic crime at the Home Office, has warned the insurance industry that it cannot tackle the “staggering growth” in fraud without public-private partnerships.
Customer story: AXA Switzerland is detecting fraudulent claims in real-time using AI
AXA Switzerland needed a solution that could ensure a fast and easy claims process while stopping fraud, a challenging combination.
Law firm reprimanded after criminal employee defrauds Aviva
Harwood has been found liable for losses, damages and costs incurred by Aviva after recruiting a solicitor with a criminal record.
Is voice the solution to insurance fraud?
Blog: Nigel Cannings – founder of Intelligent Voice – discusses the role of machine learning and voice recognition in preventing fraud.
Ghost broking accounts for third of insurance fraud investigations
Ghost broking now makes up over a third of the cases being investigated by the Insurance Fraud Enforcement Department at the City of London Police and there has been a surge in the number of scammers using Instagram to try and con consumers.on consumers.
60 Seconds With... Bobby Gracey, Charles Taylor
Bobby Gracey, global head of fraud at Charles Taylor, tells Insurance Post about his philosophy of respect towards all colleagues, his love of country music, and the continuing influence of his late grandmother on his life.
CUE: How to boost fraud prevention
Since 1994, the Claims and Underwriting Exchange (CUE) has helped insurers verify an individual’s household, motor or personal injury claims history. This content sheds light on how insurers can maximise the power of CUE to help combat fraud.
Ifed secures first Serious Crime Prevention Order
The Insurance Fraud Enforcement Department has obtained its first ever Serious Crime Prevention Order against a fraudster who scammed insurers and lawyers out of nearly £250,000, and its DCI is targeting more orders in the future.
Power of the collective: The rise of insurance associations
Insurance fraud is now seen as a collective industry problem, resulting in the formation of associations dedicated to harnessing the global power of insurance data and analytics.
Ransomware gets the headlines, but it is not the top cyber exposure says CFC’s Nelson
CFC Underwriting’s cyber development leader, Lindsey Nelson says that while media interest in ransomware remains high, it is not the most frequent exposure seen in the SME cyber space.
Q&A: Nicola Critchley, Foil
Nicola Critchley, partner at DWF, and president of Foil since November 2022, catches up with Insurance Post to discuss what she hopes to achieve during her time as president, what is on the agenda for 2023, and how the body will support member firms and…
Power of the collective: Singapore insurers unite to fight fraud
Insurers across Singapore have joined forces as part of the General Insurance Association (GIA) to detect and disrupt fraud.
Why property insurers are struggling to control claims costs
Analysis: Sam Barrett explores how inflation, increased labour costs plus material shortages are pushing up property insurance claims costs and why working with loss adjusters to remove frictional cost is essential.
Assurant’s focus on innovation increases fraud detection
Assurant and Shift Technology have been working together to detect claims fraud since 2018.