Fraud
Blog: How can insurers adapt to the ever-changing automotive landscape?
One of the biggest challenges facing motor insurers is delivering a service that attracts and keeps customers, while keeping control of premiums argues James Roberts, business development director for insurance at Europcar Mobility Group UK.
Chip shop worker jailed for £248,000 fraud
A chip shop worker was given a 16 month prison sentence and ordered to repay £2500 after he made a fraudulent claim.
Geo’s Paul Dilley on better claims management
Geo's CEO Paul Dilley talks about a recent traumatic experience and how his ordeal raises questions on how insurers can improve the claims management process.
Research: What is shaping the motor market?
In Post's first research project of 2019 we'll be looking at all the factors that are shaping the motor insurance market.
This week: What does the fox say?
Brightside’s new managing general agent Kitsune takes its name from the Japanese word for fox. The animal is much admired in Japanese folklore for its intelligence and supernatural abilities – characteristics all the insurance companies that announced…
Interview: James Heath, Forum of Insurance Lawyers
Late last year, James Heath was appointed the 23rd president of the Forum of Insurance Lawyers, succeeding Stephen Hines. He speaks to Post about the legal issues facing the industry.
Blog: Getting to grips with the quote manipulation data to combat fraud
Quote manipulation has become a growing challenge for insurers. In a two-part series, CDL partnerships director Nick Jackson takes a look at insights drawn from its data to examine how this information is being used to identify and combat fraud.
‘Heartless’ insurance fraudster who made false Grenfell, Manchester Arena bombing and London Bridge terror attack claims jailed
A woman who made more than 50 fraudulent claims, including some involving the Grenfell Tower fire, Manchester Arena bombing and London Bridge terror attack, has been handed a jail sentence.
Analysis: The mystery of the missing Insurance Fraud Taskforce report
Three years ago, the government established an Insurance Fraud Taskforce with much fanfare. However, in the last 18 months, the project has gone quiet. A report from the latter half of 2017 has yet to be published. Post looks at what the holdup is.
Blog: Database overload
The insurance industry has achieved many successes in its fight against fraud but it now needs to address database overload, urges Steve Crystal, head of financial crime at Sedgwick.
Gang of five jailed over fraud claims worth £1m
Five members of an organised crime group have been jailed for a combined sentence of 14 years for defrauding insurers.
Munich Re-backed insurtech that uses AI to detect fraud attracts $14m in funding round
Fraugster, a software company that uses artificial intelligence to prevent fraud for online retailers, has raised $14m in funding as it looks to expand into new markets.
Blog: How to defend cavity wall insulation claims
Liability insurers are seeing a dramatic increase in claims arising from allegedly defectively installed cavity wall insulation. Tom Corrigan, partner at DAC Beachcroft, asks whether there is cause for concern.
Roundtable: How to offer a niche insurance user experience
Can a niche insurance user experience be scaled to drive revenue growth? Post, in association with EXL, gathered together a number of insurance industry experts to explain how
Two men have been sentenced to 18 years collectively in jail for intended collision against motorists.
Two men have been sentenced to 18 years collectively in jail for a cash for crash scam.
Doctor and solicitor jailed over false medical report
A solicitor and doctor have been jailed for a combined sentence of 21 months after the pair were found guilty of assisting in a fraudulent insurance claim.
Analysis: Little online lies
Consumers might lie online to get cheaper quotes but insurers are using digital technology to detect potential fraud.
Insurance Fraud Awards 2018 - full list of winners
Keoghs partner James Heath, pictured, was handed the achievement prize at the Fraud Awards last night in what proved to be a fruitful night for the law firm.
Travel insurance: Transforming and challenging through digital technology
The insurance market and the tourism industry have not always had reputations for embracing the latest technology. But things are changing and digital advances such as geo-location and data analytics will only help accelerate the pace of change
Travel insurance: Making sure winter sports cover doesn't go downhill
Despite the large amounts of money associated with booking and kitting out for winter sports holidays, there will still be skiers and snowboarders heading overseas this winter with inappropriate cover. What are insurers doing to prevent policyholders…
Top 100 UK insurers 2018
In 2017, the combined underwriting results of the largest 100 UK non-life insurers improved but remained in the red. How well did insurers perform under pressure from strong competition and unfavourable claims trends?
Video: Crif's Sara Costantini on improving fraud detection in commercial lines
Sara Costantini, director at Crif Decision Solutions, discusses the topic of fraud in the commercial space with Post commissioning editor Cecile Brisson.
Analysis: Application interrogation
People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process
Insurance firm director jailed for 31 false claims and Manchester Arena terror attack fraud
The director of an insurance firm has been jailed for two years after she claimed her daughter had been injured in the 22 May Manchester Arena terror attack.