Digital Insurance
Blog: Automated claims aren't outlandish
Digital advances will allow insurers to automate smaller claims, predicts Graham Gibson, chief claims officer at Allianz, warning that technological agility and customer focus will be key to survival.
In Depth: Insurtech gold rush
Reinsurers are injecting more money into start-ups to get a foothold in insurtech - and the disruptors are welcoming the investment from these flexible partners.
Interview: Brendan McCafferty, Axa
Brendan McCafferty joined Axa as CEO, intermediated and direct, in February. He talks to Will Kirkman about his new role
Blog: The future of insurance pricing
The powerful combination of improving digital technologies and data management solutions is having a significant impact on insurance pricing explains David Evans, managing director at the Collinson group.
MSIG Thailand unveils 60 second claims app
Insurer MSIG Thailand has developed a mobile app that allows customers to report motor claims and receive assistance.
Watch live webinar at 3:00pm today on personalisation within the insurance market
Personalisation or irrelevance, watch the latest Post webinar this afternoon on why insurance companies need to match their customer's raised expectations in the digital age.
Ian Penny to take over as chief information officer at Hiscox following Wharton's departure
Ian Penny has been appointed as chief information officer for Hiscox, taking over from Gareth Wharton who is joining a newly formed cyber initiative at the company.
Chubb's Jeremy Miles on the battle between algorithms and service
Last month, The Economist magazine featured a provocative article on disruption of the insurance sector that examined how businesses are using technology to re-engineer the underwriting model.
Blog: How to destroy data securely
As an insurance company, it is absolutely essential to take extra care when destroying documents or materials containing any sort of personal or financial information.
Blog: Next Gen Claims - a perfect storm is looming
Why insurers that recognise and understand the implications of the digital and data revolution will lead the way in building new claims capabilities, stealing a march on competitors.
Ping An invests $1bn a year in technology
Chinese banking and insurance group Ping An is investing around 1% of revenue or $1bn (£800m) a year in technology.
How connectivity can improve our health
By 2020 it is estimated there could be 30 billion connected devices worldwide – more than four devices for every person alive.
Blog: Engaging tomorrow's customers today
Insurance has traditionally been considered a grudge purchase, driven by the legal requirements for cover and a desire for financial protection. Indeed, 41% of respondents in a Consumer Intelligence poll said they thought of insurance as "a necessary…
Blog: The young and the connected, the new face of claims handlers
Businesses in the insurance sector have to deal with change from a ‘new' type of social-savvy policyholder. Engaging and empowering your workforce is the best way to go about it, and technology provides the tools for it.
Blog: Being prepared for a ransomware attack
Imagine this scenario: Your employees walk into the office on a Monday morning, turn on their computers and a message appears demanding payment to access company systems and data.
Cyber regulation: Cyber’s new rules
The tightening of data regulation next year could drive demand for cyber cover and, with the reporting of breaches becoming compulsory, it may help underwriters price this new risk ever more accurately
Pool Re: The changing face of terrorism
The number of terrorist incidents on UK soil has dropped since Pool Re was set up, with Irish republican paramilitary attacks giving way to less frequent strikes by radical Islamic terrorists, however, the threat to the country remains as severe
Interview: Guy Goldstein, Next Insurance
As Next Insurance launches today a chatbot allowing personal trainers to quote and buy insurance via Facebook Messenger, its founder and CEO Guy Goldstein tells Jonathan Swift how the American insurtech start-up plans on revolutionising the SME…
Brightside's Mark Cliff on becoming Mr Digital
I want to be Mr Digital. Frankly, this might be a step too far for many people who know me.
Digital Insurance Collective: AI poses threat to insurance jobs
The financial services industry is at risk of experiencing a job shortage due to the rise of artificial intelligence and related technology.
Blog: Demonstrating value for money
I was intrigued to read the introductory comments made in the Financial Conduct Authority publication in late January about the results of its pilot study into general insurance value measures for a subset of general insurance products.
Claims Club blog: Shaping insurance through digital eyes
The first Claims Club 2017 focused very much on the changing face of insurance through the lens of a number of insurtech entrepreneurs.
Aviva, AIG, XL Catlin and Zurich discuss importance of brand within insurer marketing strategies
Insurers are becoming more sophisticated in their quest to deliver ‘brand value' given the growing number of marketing channels available to deliver their messages.