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Blog: Next Gen Claims - a perfect storm is looming

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Insurers needs to look to the future to engage customers better when it comes to claims

Why insurers that recognise and understand the implications of the digital and data revolution will lead the way in building new claims capabilities, stealing a march on competitors.

For claims professionals, insurance leaders and those who just have a healthy obsession with claims, it is clear that exciting times lie ahead. 

A perfect storm of factors are looming on the near

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The claims and legal sectors stand on the cusp of transformation as we hurtle towards 2026, facing policy reform, accelerating innovation and rising customer expectations in the year ahead.

False Lego claim dismantled brick-by-brick

A man has been jailed for 28 months following an investigation by the Insurance Fraud Enforcement Department into several fraudulent insurance claims, including false reports of stolen Lego sets.

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