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Blog: Next Gen Claims - a perfect storm is looming

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Insurers needs to look to the future to engage customers better when it comes to claims

Why insurers that recognise and understand the implications of the digital and data revolution will lead the way in building new claims capabilities, stealing a march on competitors.

For claims professionals, insurance leaders and those who just have a healthy obsession with claims, it is clear that exciting times lie ahead. 

A perfect storm of factors are looming on the near

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Diary of an Insurer: Zurich Engineering’s Naomi Godwin

Mother of two children and Labradors Naomi Godwin, engineering relationship executive at Zurich Engineering, has a six-hour round trip to Maidstone to visit a panel broker, checks surveyor capacity and considers the operational impact for clients.

Diary of an Insurer: Belfor’s Dominic Toomey

Dominic Toomey, technical manager within the major and complex loss team at Belfor UK, balances complex site inspections, hands-on technical demonstrations and internal system workshops with the ongoing development of people and processes.

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