The 2014 financial year was “a transition year” for The Co-operative’s general insurance business as it took action to improve its loss ratio, according to chief financial officer Kieran O’Keefe.
More than doubling your workforce pretty much overnight would cause some people a degree of panic, but not Chris Voller, head of claims for Axa Insurance.
RSA chief digital officer Ian Hood has resigned from the insurer just two months after taking on the role and has set his sights on a move to a different sector.
It’s good to talk – but it helps if you know what you’re talking about. Insurers need to be confident in their digital innovations or risk losing out to more literate competitors.
The insurance industry's reputation for innovation leaves a lot to be desired. When describing the speed with which new technologies are adopted in the industry, references to oil tankers and dinosaurs are much more appropriate than those to jet planes…
Why do we struggle to measure the return on investment of social media?
Last week Post held the Digital Insurance Strategies 2015 conference.
RSA has signed a contract with Amazon Web Services to use its cloud computing services across the group.
In a market as competitive as general insurance, it is imperative that companies have as accurate a view of their policyholders or prospective customers as possible.
Post speaks to Allianz's Asia-Pacific regional CEO George Sartorel.
The ABI sets out the issues it is looking to tackle over the upcoming year — and beyond
The AA has welcomed the launch of new technology that is being trialled by police that will catch drivers using mobile phones at the wheel.
The insurance industry in Thailand is waking up to the benefits of digital distribution channels as the market bounces back to double-digit premium growth writes Nicky Burridge.
Insurers are failing to respond to significant demand for text-based communications, according to a new industry report into how customers want to be contacted.
Jasper Martens is the head of marketing and communications at Simply Business, a role he's held since January 2013.
Malcolm Harbour served 15 years as Conservative MEP for the West Midlands, including five years as Chairman of the Internal Market and Consumer Protection Committee.
A man who carried out an attack on Aviva's mobile phone system has been charged today (21 January) by the South East Regional Organised Crime Unit.
It is currently estimated that there are over 5 billion connected devices in the world.
Assurant Solutions has launched a division to offer protection for people living in connected homes.
Assurant Solutions has completed its purchase of French mobile insurance administrator CWI Group.
Essex-based broker Incorporated Insurance Group is trialing the use of Skpe and other video conferencing platforms in a bid to make its team more accessible to independent regional brokers.
Only 53% of UK insurer websites are deemed to present a positive experience on smartphone, according to research conducted by Google, Nielsen and GfK.