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Blog: The young and the connected, the new face of claims handlers

young employees

Businesses in the insurance sector have to deal with change from a ‘new' type of social-savvy policyholder. Engaging and empowering your workforce is the best way to go about it, and technology provides the tools for it.

Studies have shown that disengaged employees create more errors than engaged employees. Their absenteeism rates are higher and their productivity lower, as is their employer’s profitability.

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Can insurance stay human in an AI world?

Diversity of human thought is essential to ensuring that the artificial intelligence the insurance industry adopts today doesn’t replicate any bias or discrimination from the sector’s past.

Throwback Thursday: Cheaper motor insurance

Insurance Post’s Throwback Thursday steps back in time to September 1981 to remind you what was going on this week in insurance history when General Accident was placing several regions of the UK in lower rating areas for private cars.

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