Automation
Spotlight: Future of work - value your employees, your customers, and reap the benefits for your business
None of us were prepared for the Covid-19 pandemic, with few of us believing it possible, and the changes we’ve seen in society as a result may see permanent changes to the way we work and live in the future writes Paul O'Sullivan, head of commercial…
Blog: Tesla touchscreens - implications of high-tech vehicles for insurers
A German court recently fined a driver involved in a crash, ruling that the touchscreen controls used to operate the windscreen wipers should be classified as a distracting electronic device. With vehicles becoming increasingly high tech, DWF product…
ALKS cannot be classified as 'fully automated' warn insurers as driver charged in Uber case
As the driver in a fatal autonomous Uber car crash from 2018 was charged with negligent homicide, the insurance industry has warned more needs to be done before introducing Automated Lane Keeping Systems onto UK roads next year.
Allianz's Graham Gibson on using technology in claims
Graham Gibson, chief claims officer at Allianz Insurance, takes a look at how technology is bringing benefits in the claims arena
Rising Star: Alex Sorrie, Allianz Insurance
Alex Sorrie joined Allianz as a graduate after setting his sights on the financial services sector and has since led an international project working on a claims automation proof of concept.
Automated lane keeping systems advent raises insurance challenges
Insurers have welcomed the government’s consultation into the safe use of automated lane keeping systems in vehicles but warned against making the “huge leap” of believing this “clever bit of technology” is the same as an automated car.
Spotlight: Open insurance: Restoring confidence and seizing opportunities post Covid-19
The post Covid-19 insurance landscape is rapidly changing and insurers are increasingly aware that they must adjust and rethink in order to satisfy the needs of their customers and remain relevant. As a result, the pandemic may be the catalyst for…
Future Focus 2030: The future of property podcast - how IoT sensors, automation and granular data will shape the next decade
It is the year 2030. The explosion of internet of things devices has really taken hold impacting both the personal and commercial property markets.
Future Focus 2030: The future of property
As part of a monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue through a 2030 lens. In the latest instalment, Jonathan Swift looks at how in 10 years new technologies from…
Future Focus 2030: The future of personal injury podcast - the pathway to reform
It is the year 2030. After a number of false starts the government finally introduced its Whiplash reforms in April 2022 following delays due to the extended impact of Brexit and Covid 19.
Future Focus 2030: The future of personal injury claims
In the second of a new monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue. Jonathan Swift fast forwards a decade to look at how a new era of collaboration and ethics changed…
Spotlight: Technology: Intelligent fraud detection
The Covid-19 crisis has highlighted once again how fraudsters will use any opportunity to devise new means to make crooked money. While the insurance industry is constantly evolving to try and combat whatever the latest fraud is and is now harnessing the…
Spotlight: Technology: Maximising sales and underwriting results using a digital workforce
While data is at the core of every underwriting decision, for many insurance organisations using that data efficiently is a manual and time-consuming process
Spotlight: Technology: Managing claims surges in the digital age
Claims surges have been a frequent occurrence in recent years as events around the globe have hit insurers across multiple lines of business. The past year has seen Australian bush fires, the collapse of Thomas Cook, storms Ciara and Dennis and now the…
Future Focus 2030: The future of motor
In the first of a new monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue. For the first instalment, Jonathan Swift fast forwards a decade to report on the changing face of the…
Blog: How automating arbitration can reduce insurance claims costs and complexity
Recent research from the Association of British Insurers found compensators pay out millions every day on repairs and bodily injury claims in the UK but according to Olly Savage, Minsitry of Justice data reveals they’re handling high volumes of injury…
Direct Line to cut 800 jobs
Direct Line Group is cutting 800 jobs over the next two years, the insurer has confirmed.
Analysis: Whiplash and insurer demand driving claims sector consolidation
Following Davies' acquisition of Keoghs further consolidation is expected in the claims sector and it could push mid-sized firms out of the picture.
Beazley aims to halve costs as COR creeps up in 2019
Beazley hopes to slash its expense ratio in half as a result of the proposed widespread reform of the Lloyd’s market and internal investment in automating simpler classes of business.
Don't underwrite electric vehicle risks in isolation of claims: Allianz GCS practice group leader Schultz
In order for insurers to better adapt to the wider adoption of electric vehicles they need to make sure that they not managing these risks in silos, a global player has warned.
Fears carmaker pressure over autonomous vehicle scope could cause accidents
Pressure from manufacturers to extend the definition of what counts as an autonomous vehicle could lead to more accidents, Axa’s David Williams has warned.
QBE's Cécile Fresneau on how insurers can help their customers become more resilient
If recent trends continue, 2020 is likely to be another unpredictable year for businesses, reinforcing the need to build business resilience and develop more dynamic and insightful risk management writes Cécile Fresneau, executive director for UK…
Analysis: Tackling the skills shortage
The insurance industry is facing a huge skills shortage, with employers struggling to find ways to attract and retain top talent
Analysis: 5G ready: Super signal surge
Powerful 5G smart tech devices are expected to be rolled out this year. They are anticipated to overtake 4G in terms of reliability and innovation, as well as increasing data speeds, resulting in faster downloads and increased capability for digital…