Sponsored by: ?

This article was paid for by a contributing third party.

Insurance Post Live Claims panel session: Creating a world-class customer experience in property claims

Customers should be front and centre when insurers design their claims processes.

But what makes a world claims customer experience in property claims?

Among the questions the panel discuss are:

  • What improvements and developments do we see contributing to high service levels?
  • Key ways to demonstrate the value of your service to customers
  • Benefits and considerations around self-service
  • What does the future of claim self-service look like?


Michael Porter, senior leader international markets, insurance, CoreLogic

Andrew Reid, director of operations, Home & Legacy

  • LinkedIn  
  • Save this article
  • Print this page  

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here: