Technology
Integrating ESG into portfolio management and underwriting workflows: The state of the market
ESG factors and scores offer insurers new insights into risk and decision-making, but they also bring new data integration challenges.
Analysis: Amazon enters UK insurance not with a bang, but with a whisper
Amazon’s entry into UK insurance has been talked about for years. Has the announcement of the Amazon Insurance Store satisfied the industry-built expectations?
The past, present and future of AI in insurance
How can insurance companies apply artificial intelligence to processes currently dominated by human intervention? This white paper sheds light on how AI can be applied to benefit many different parts of the insurance business beyond claims and fraud.
How is the insurance sector investing in solutions to combat the evolving fraud threat?
Insurance Post in association with LexisNexis Risk Solutions assembled a panel of counter-fraud specialists to discuss the ever-evolving battle against fraud.
Three paths to modern P&C insurance core systems
The rapidly growing wave of insurtechs have given insurers a glimpse of what cutting-edge technologies can offer.
Tech trends video: Robots
Customer service bots were just the beginning.
How artificial intelligence is solving the challenges of premium leakage
New interest is gathering for technology to detect premium leakage and fraud at the point of underwriting. This report focuses on how artificial intelligence is helping insurers to solve the challenges of premium leakage.
Video: Opportunities in the life and annuity market
The life insurance sector is ripe for innovation.
How personalised interactive videos enhance customer experiences
One new tactic insurers are adopting is the development of personalised, interactive videos and deploying them across a number of use cases.
Three paths for core system modernisation
As insurance consumer expectations continue to drive digital from a ‘nice to have’ to an operational requirement, the hurdles from outdated systems and software are becoming business barriers.
Does 'automated underwriting' hold the key to life insurance success?
Two drivers for life insurers to implement digital are to improve customer satisfaction to meet customers’ digital expectations and reduce the time it takes to underwrite business.
The importance of consistency for insurers in an ever-evolving world
With change being the only constant in life, a key goal of every reinsurance solution is to provide consistency for insurers and reinsurers, as well as their clients. This blog highlights why consistency is the core of technology.
Insurtech unicorns Zego and Marshmallow reveal large losses
The holding companies of UK insurtech unicorns Zego and Marshmallow have both reported losses for the financial year ending on 31 December 2021.
Intelligence: Should the insurance sector get wedded to embedded to close protection gaps?
Embedded insurance is receiving some hype, with claims that it could help bolster the industry by closing the protection gap while simultaneously creating the potential for lower-cost distribution. Frances Stebbing looks at whether this is really the…
Blockchain and insurance: Is there still life in this tech solution after B3i entered into insolvency?
Blockchain was touted as the technology that could revolutionise the insurance and reinsurance industry. Yet, in July, the high-profile blockchain consortium B3i entered insolvency after it failed to raise funding. Martin Friel explores what went wrong,…
Infographic: Intelligent decisioning - turning a simple claim into a touchless claim
Even a “simple” claim may contain complexities that force automated systems to escalate, tying up claims adjusters as they work to verify minor details.
DAP integration with modern core systems
With increasing competition in the P&C insurance market, the pressure to deliver on claims experiences that alleviate customer anxiety and speed up the claims process is high.
Omni-experience vs omni-channel in insurance
Omni-experience is about creating flexibility for customers, employees and the various technologies and tools you deploy for people to navigate them fluidly, as their situation and preferences dictate.
World Life and Health Insurance Report - Key highlights
Wellness-centric strategies can strengthen customer relationships and spark new growth for life and health insurance providers.
The rise of parametric insurance
Parametric insurance is characterised by offering predefined pay-outs that will be paid based on predetermined events or parameters taking place, regardless of the actual loss caused.
Axa's Tara Foley: Moja is already attracting younger customers than other brands
During its first month of trading Axa’s new digital start-up Moja has attracted customers that are on average a decade younger than its other brands, Insurance Post can reveal.
Isle of Man hosts insurtech 'accelerator'
A four-month ‘accelerator’ programme that kicked off in late September is at the centre of the Isle of Man’s plans to position itself a “centre of excellence” for insurtechs.
Briefing: Going Blanc again - Lemonade and Trov, a tale of two US insurtech pacesetters and their different paths to the UK
With Lemonade entering the UK market this week in partnership with Aviva, Jonathan Swift reflects on the similarities between its push and that of Trov in 2016. Not least the role of Amanda Blanc.
Applied Systems looks to use US strength in mission to be ‘number one in UK’
Speaking to Post at the Applied Net conference in Nashville, CEO of Applied Europe, Tom Needs has said that having a US arm of the business allows the UK and Ireland to experiment and innovate more.