The past, present and future of AI in insurance

The pervasiveness of examples of AI in popular culture clearly illustrates that we humans are fascinated with the idea of artificial intelligence and its various transformative implications. Just imagine a world of computers with consciousness, robots with feelings and everything in between.

And while Hollywood’s perspective on AI typically leans toward the fantastic, it represents an interesting parallel to the business world. From the boardroom to the shop floor, there is a rapidly growing interest in AI’s potential to transform the very way we do business. The insurance industry is no different, and in many ways is an ideal candidate for transformation
driven by artificial intelligence.

This white paper sheds light on how AI can be applied to benefit many different parts of the insurance business beyond claims and fraud.

Topics covered:
• AI - from the big screen to the boardroom.
• Augmenting - not replacing - human experience.
• From the mundane to the magical.
• Why a machine has to know its limitations.
• Fraud and claims are only the beginning.
• The future of insurance is powered by AI.