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Blog: Value your complaints

Artificial intelligence can spot dissatisfaction trends but only good complaint handling will help insurers get value out of those insights, explains Mark Parnaby, managing director of Cynergie, a Davies company.

Cat bond issuance hits $3.1bn in Q1

Insurers and reinsurers sponsored $3.1bn (£2.2bn) in catastrophe bonds in the first quarter of 2018, up 34% from the first quarter of 2017, according to data analytics provider PCS.

Regional review: Jersey

The largest of the British Channel Islands, Jersey is located 100 miles from the south of England and 14 miles off the French coast. Covering 45 square miles, the island offers one of the world’s major international finance centres. For the island's…

Editor's comment: Raising them right

As the mother of a nine-year-old, I’ve passed the stage (I hope) of having to tell my son not to pull hair or bite other people, or order him to share his toys and tidy up after himself.

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