Claims
Blog: Bring on the Enterprise Bill
The Enterprise Bill should mean quicker payments for SMEs - and for insurers, a chance to stand up and be counted.
Blog: Insurers - ignore the Millennials at your peril
After spending decades in the insurance industry on several continents, it never ceases to amaze me how we continuously fail to adapt to change as effectively as other industries around us.
ECJ decides claims handling should be subject to VAT
Insurers and policyholders could be facing increased costs following a European Court of Justice decision that claims handling was not within the scope of the VAT exemption for insurance-related services.
Europe - Vnuk: EU ruling is a black cloud over motorsport
The Vnuk ruling - making third-party insurance compulsory - could make motorsport participation too expensive and supporters are calling for an exemption to be made.
Budget 2016: FCA to regulate claims management companies
The government has transferred responsibility for regulating claims management companies to the Financial Conduct Authority after accepting the recommendations of the independent review into the regulation of CMCs.
Budget 2016: Osborne increases IPT 0.5% with funds raised to be spent on flood defences
Insurance premium tax will rise again with Chancellor of the Exchequer George Osborne today (16 March) announcing in his Budget speech a 0.5% increase effective from 1 October.
Two 'manageable' issues holding up Flood Re PRA authorisation three weeks from launch, CEO McCafferty admits
Flood Re still has two obstacles to overcome before it is granted authorisation by the Prudential Regulation Authority - despite only being three weeks away from its proposed launch date (4 April).
Drones: Attack of the drones
Unmanned aircraft and the risks they pose are under close scrutiny from the London market as it tries to decide what can and cannot be covered
Fraud: The fight goes on
The insurance fraud taskforce has reported, but now we are in limbo, so will there be work to ensure the report’s recommendations materialise or will it be a missed opportunity?
C-suite Insurer: Aviva's Rob Townend - Well done insurers
By showing the value of insurance and the claims process, customers may one day say “well done”
Legal Update: Take care over CFA transfers
Transferring a PI claim to another law firm could be bad news for the claimant as this recent case shows, but also, most welcome for insurers, argue Joanne Staphnill and Abigail Taylor
Admin fee transparency in the spotlight as insurers report 2015 results
Insurers' reporting of administration fees and non-risk income came under scrutiny in the 2015 full-year results reporting period as firms' balance sheets were dominated by commercial flood losses.
Cyber criminals increasingly moving from privacy breaches to extortion
Increasingly sophisticated malware and ransomware attacks are rising to the top of the cyber threat list, with industry cyber experts predicting a surge in ransomware incidents in 2016.
Ex-Zurich claims boss Day to 'raise the bar' with merged investigation firm
US investigation firm ICS Merrill has merged with Global Options to form a UK holding company with UK and US subsidiaries.
Crawford international division reports reduced earnings amid ‘headwinds'
Fourth quarter operating earnings in Crawford & Company's international segment dropped to $7.3m (£5.1m) in 2015 compared to the Q4 2014 result of $9.6m.
Five sentenced in Birmingham over £30k crash-for-cash claim
A group of five men pleaded guilty in an insurance fraud case and were today (8 March) handed suspended sentences and ordered to pay a total of £10,800 in compensation.
Vicarious liability broadening unlikely to impact policy wordings
Insurers are unlikely to tighten policy wordings in light of a Supreme Court ruling relating to the vicarious liability doctrine, as lawyers warn the industry to expect further widening of the principle in the future.
Concerns raised on effectiveness of FCA’s general insurance scorecards
Issues with the Financial Conduct Authority’s pilot of general insurance scorecards have been highlighted by industry players who remain unconvinced a focus on claims data and a ‘one size fits all’ approach is what is required.
Blog: Diversity and inclusivity: it’s ‘cards on the table’ time
Until our workplace culture is aligned with the words we write on our corporate websites, we cannot call ourselves a contemporary profession.
Apil CEO hopes to restore claims 'credibility' with cold calling ban
The CEO of the Association of Personal Injury Lawyers has come out in support of the banning of cold calling in a bid to restore some “credibility and respect” to the claims sector.
Fraudsters ordered to pay £40,000 in crash-for-cash scam
A group of four people found to have deliberately caused a car crash with an innocent van driver has been ordered to pay £40,000 to the victim.
Jail for insurance fraudster after failure to repay £13k
A man who failed to repay more than £13,000 following his conviction for medical insurance fraud has now been jailed.
Perils revises down Desmond flooding costs estimate
Catastrophe data specialist Perils has revised its storm Desmond flood property insurance market loss estimate to £662m down from £717m.