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Fraud: The fight goes on

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The insurance fraud taskforce has reported, but now we are in limbo, so will there be work to ensure the report’s recommendations materialise or will it be a missed opportunity?

Recent months have provided reason to hope that 2016 could prove a pivotal year in tackling insurance fraud, which is estimated by the Association of British Insurers to cost the country in excess of

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FCA looking to address issues on claims definitions

Andrew Ruddle, the Financial Conduct Authority’s interim head of the department for insurance market analysis and policy, has said the regulator is looking at addressing issues about different claims definitions within insurance.

KPMG urges caution as AI reshapes insurance claims

Artificial intelligence can transform claims handling, but Matthew Smith, insurance strategy and transformation lead at KPMG UK, says insurers must balance technical innovation with human judgement, governance and ethical oversight.

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