Claims
Week in Post: trampolining, brokers in the dark and cake
I was reminded of the insurance industry this surprising sunny bank holiday weekend when I was required to sign a waiver to accept and acknowledge my participation in Gravity Force trampolining could entail "known and unknown risks that could result in…
Davies Group adds Core Claims to its casualty division
Claims service provider Davies Group has acquired specialist motor and equestrian handler Core Claims for an undisclosed sum.
Hurricane Hermine to make landfall in Florida today
Hurricane Hermine is expected to make landfall on Florida’s coast today.
Blog: Insurance for autonomous cars - from concept to reality
It has now been 11 years since a team from Stamford University won a $2m (£1.5m) prize for developing ‘Stanley’, a fully self-driving car.
Blog: 10 years of collaboration with the Insurance Fraud Bureau
In 2006, insurers were alert to the threat of organised criminal groups targeting them in an attempt to defraud millions of pounds.
Spotlight: Solving pet fraud through data sharing
Pet insurance is a promising market – and one that is as exposed to fraud as other sectors
Solicitors' PI: Uncertainty ahead
Most law firms will seek renewal of their professional indemnity insurance this autumn, although an estimated one-third will renew their PII away from 1 October. The announcement that unrated insurer Enterprise has stopped writing new business leaves the…
Esure's Stuart Vann on why whiplash reforms need to stay on the government agenda
With parliamentarians heading back to work in the next couple of weeks and the Brexit decision two months behind us, attention now needs to turn to the deliverables the government signed up to in advance of the referendum and the subsequent change of…
Spotlight: Fraud at the vets
Pet claims fraud is on the rise and insurers are developing or contemplating new tools against it: a database, cross-referencing strategies and pet photographs on policy documents.
Allianz will not revise policy for crashed Airlander 10
Allianz will not revise premiums for the experimental Airlander 10, despite the aircraft crashing on its second flight last week.
Blog: Claims specialists, underwriters and risk managers need to get together to innovate
Technological advances help claims specialists and underwriters improve their processes but perhaps the biggest challenge for innovation may lie in both of them working together.
Why owners should love their pets enough to insure them
Almost four million cats and dogs are insured in the UK but a significant number of pet owners are leaving their pets uncovered.
Claims Club Asia-Pacific readies for Singapore and Sydney
The Claims Club Asia-Pacific has two events this month in Singapore and Sydney.
Week in Post: CMC impersonators, NED worries, and a Team GB gold medal winner
Sitting in my front room on Saturday morning I took a phone call from a claims management company.
Blog: In defence of CMCs
All those involved in personal injury must work more closely together, particularly if rogue claims management companies are to be stamped out.
Blog: How to mitigate agricultural pollution claims
Farmers are facing increased responsibility to prevent pollution and most insurance policies provide only limited cover in that area. However, specialist policies can now be taken, as well as practical steps to limit damage.
Slater & Gordon set for A$1bn loss
Slater & Gordon is set to make losses of A$1.01bn (£587m) for the past financial year.
Six 'driverless' taxis take to the road in Singapore
US software company Nutonomy is offering free rides in six 'driverless' taxis in Singapore from today.
Blog: 8 ways insurers are focusing on customer service
A lot is said about customer focus, delighting customers, and being a customer-driven business, to name three buzz phrases. Without the right approach, real effort, and supporting evidence, there's always a danger these are empty words.
Are there too many roadblocks for rehabilitation to really work?
Getting injured people back on their feet through rehabilitation can be a win for claimants as well as insurer defendants but, when working within the naturally adversarial legal system, roadblocks can quickly spring up.
Legal: Catastrophic injury cases need greater transparency
Since 1999 there has been a continuous effort to make personal injury litigation more efficient and more economical but the same is not true for transparency.
Ghost broker who conned friends sentenced
A ghost broker who ripped off friends and family has been sentenced at the central criminal court.
Week in Post: Amazon Echo; pills that make you hard; CMC scourge and elderly drivers
This week Post reporter Rosie Quigley and I were given a tour around the Accenture Innovation Lab at Plantation Place in the City.
Blog: Subsidence claims are evolving
The insurance industry must plan for the skills, expertise and resources it will need to manage subsidence claims when an ‘event year' happens once again.